2025 Freightliner Business Class M2 recalls & complaints

1. Brakes

What's wrong, in plain English: Anything that slows the car down. Treat brake recalls as urgent. The rubber ball seal in the Intellipark Park Valve Modules (PVM) may fracture and cause a leak, which can result in park brake failure or unexpected park brake engagement while driving.

What could happen: Park brake failure or unexpected park brake engagement while driving increases the risk of a crash.

The fix: Dealers will replace the Intellipark PVM, free of charge. Owner notification letters were mailed August 2, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1000.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 BUSINESS CLASS M2.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 24V335000 (manufacturer code F1000).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-547-0712.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

2. Wheels / tires

What's wrong, in plain English: A wheel or tire can fail while driving. The wheel hub fasteners may loosen and cause the wheel to detach, which can result in a loss of vehicle control.

What could happen: A loss of vehicle control increases the risk of a crash.

The fix: Dealers will inspect and replace the hub nut retaining system, wheel end, and axle components, as necessary free of charge. Owner notification letters were mailed July 18, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is F1002.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 BUSINESS CLASS M2.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 24V393000 (manufacturer code F1002).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

3. Steering

What's wrong, in plain English: If steering fails you can lose control of the car. The front axle tie rod ball joint studs may crack and break, which can result in tie rod separation.

What could happen: Tie rod separation can cause a sudden loss of steering control and increase the risk of a crash.

The fix: Dealers will replace the tie rod assembly, free of charge. Owner notification letters were mailed July 25, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is D24R6.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 BUSINESS CLASS M2.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 24V402000 (manufacturer code D24R6).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

4. Steering

What's wrong, in plain English: If steering fails you can lose control of the car. The tie rod in the front axle may contain ball studs that have been incorrectly heat-treated, which can cause them to break, and result in tie rod failure.

What could happen: Tie rod failure can cause a loss of vehicle steering control and increase the risk of a crash.

The fix: Dealers will inspect and replace the tie rod assembly, as necessary free of charge. Owner notification letters were mailed September 27, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is F1007.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 BUSINESS CLASS M2.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 24V571000 (manufacturer code F1007).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

5. Forward Collision Avoidance

What's wrong, in plain English: A vehicle part that may fail. Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Freightliner 108SD, 2022-2025 Freightliner 114SD, Freightliner Business Class M2, 2025 Freightliner eM2, 2020-2025 Western Star 49X, 2021-2025 Western Star 47X, and 2022-2025 Western Star 57X vehicles that may be upfitted with a body lighting interface controller and replacement brake lights. The brake lights may not illuminate when the brakes a…

What could happen: Brake lights that fail to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.

The fix: Dealers will update the ABA software, free of charge. Owner notification letters were mailed October 24, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is F1009.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 BUSINESS CLASS M2.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 24V668000 (manufacturer code F1009).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

6. Brakes

What's wrong, in plain English: Anything that slows the car down. Treat brake recalls as urgent. A software error in the advanced signal and actuator module for the automatic emergency braking system may cause the brake lights to fail to illuminate.

What could happen: Brake lights that fail increase the risk of a crash.

The fix: Dealers will update the automatic emergency braking system software, free of charge. Owner notification letters were mailed May 15, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1018.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 BUSINESS CLASS M2.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 25V187000 (manufacturer code F1018).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-547-0712.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

7. Brakes

What's wrong, in plain English: Anything that slows the car down. Treat brake recalls as urgent. The air tank capacity may be too small, resulting in reduced braking performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."

What could happen: Reduced brake performance can extend the distance required to stop, increasing the risk of a crash.

The fix: Dealers will inspect and replace the air tank or install an additional air tank, as necessary, free of charge. Owner notification letters were mailed July 1, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1019.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 BUSINESS CLASS M2.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 25V295000 (manufacturer code F1019).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-547-0712.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

8. Brakes

What's wrong, in plain English: Anything that slows the car down. Treat brake recalls as urgent. The brake caliper mounting bolts may loosen and detach, which can cause a loss of brake function and damage the tire and/or wheel.

What could happen: A loss of brake function can increase the risk of a crash. In addition, a damaged wheel or tire can lead to a loss of vehicle control, increasing the risk of a crash.

The fix: Dealers will inspect and replace or tighten the brake caliper mounting bolts, as necessary, free of charge. Owner notification letters were mailed November 10, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1023.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 BUSINESS CLASS M2.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 25V601000 (manufacturer code F1023).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-547-0712.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

9. Steering

What's wrong, in plain English: If steering fails you can lose control of the car. The tie rod castle nut and cotter pin may not be installed properly, which can result in a loss of vehicle steering control.

What could happen: A loss of vehicle steering control increases the risk of a crash.

The fix: Dealers will inspect and replace the tie rod assembly, as necessary, free of charge. Owner notification letters were mailed November 10, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is D25R2.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 BUSINESS CLASS M2.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 25V603000 (manufacturer code D25R2).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-547-0712.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

10. Suspension

What's wrong, in plain English: Parts can break and cause loss of control. The axle clamp fasteners may be loose, which can result in a loss of vehicle control.

What could happen: A loss of vehicle control increases the risk of a crash.

The fix: Dealers will inspect and tighten the fasteners, as necessary, free of charge. Owner notification letters were mailed December 29, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1027.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 BUSINESS CLASS M2.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 25V760000 (manufacturer code F1027).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-547-0712.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

11. Steering

What's wrong, in plain English: If steering fails you can lose control of the car. The steering gearbox assembly may have been assembled with insufficient oil.

What could happen: A lack of lubrication may cause binding gears and difficulty steering, increasing the risk of a crash.

The fix: Fontaine Modification will inspect and replace the steering gearbox as necessary, free of charge. Owner notification letters were mailed February 26, 2026. Owners may contact Fontaine Modification customer service at 1-800-366-8246.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 BUSINESS CLASS M2.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 26V066000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-366-8246.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

12. Body / structure — fix not yet available

What's wrong, in plain English: Body panels, frame, doors, hood, trunk or latches. The underbody insulation may contact hot exhaust components.

What could happen: Insulation that comes into contact with hot exhaust components increases the risk of a fire.

The fix: The remedy is currently under development. Owner notification letters are expected to be mailed November 30, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1041.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 BUSINESS CLASS M2.
2. The fix is not available yet. Register your contact details with the dealer so they call you when parts arrive.
3. Ask the dealer to confirm the repair is free of charge — safety recall repairs are free by US law.
4. Manufacturer hotline: 1-800-547-0712.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

13. Fuel system

What's wrong, in plain English: Fuel lines, tank or pump. Fuel problems usually mean a leak, and leaks mean fire risk. The remote fuel filter hoses may separate from the fitting, causing a fuel leak and an engine stall.

What could happen: A fuel leak in the presence of an ignition source increases the risk of a fire. An engine stall increases the risk of a crash.

The fix: Cummins will replace the fuel hoses, free of charge. Owner notification letters are expected to be mailed November 20, 2026. Owners may contact DTNA customer service at 1-800-547-0712 or Cummins customer service at 1-800-286-6467. DTNA's number for this recall is F1042.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 BUSINESS CLASS M2.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 26V660000 (manufacturer code F1042).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-547-0712.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

Owner complaints filed with NHTSA

Most complained-about parts: Transmission / drivetrain (1).

Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.