2023 GMC Sierra 2500 recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.
1 safety recall, most serious first
1. Latches / locks
What's wrong, in plain English: Doors, hood or trunk may open unexpectedly. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
What could happen: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
The fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 SIERRA 2500.
- Book a repair at any authorized GMC dealer. Quote NHTSA campaign 24V060000 (manufacturer code N232426400).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-222-1020.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Summary: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Useful for owners
Owner complaints filed with NHTSA
Most complained-about parts: Transmission / drivetrain (20), Electrical system (6), Wheels / tires (4), Brakes (3), Engine (3).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
10/13/2026 · Electrical system
The contact works for a company that owns a 2023 GMC Sierra 2500. The contact stated that the vehicle experienced intermittent electrical failures. While driving, the vehicle stalled upon acceleration, followed by a total loss of electrical power. The vehicle was towed to a dealer for inspection; however, the failure could not be duplicated. The failure mil…
09/11/2026 · Wheels / tires
Complete Tread/belt separation originating inside the tire. I have the complete tire and the complete tread. This happened at highway speed. I'm going to the dealer to get an inspection. The only symptom was a bad vibration before the tread separation. LT275/65R20E
08/06/2026 · Wheels / tires
On Saturday, XXX, at around 3:00 PM, my wife and I were traveling southbound on Interstate XXX toward [XXX] (this occurred in [XXX], just north of [XXX]). We were driving our 2023 GMC Sierra 2500HD pickup while towing our 36-foot 5th wheel trailer. I was traveling at approximately 60 miles per hour, and there was heavy traffic on the highway. Just north of…
07/30/2026 · Wheels / tires
While driving at highway speed, the left rear OEM Goodyear Wrangler 275/65R20 tire experienced a sudden tread separation and catastrophic failure. The tire pressure was correct, there were no TPMS warnings or other vehicle alerts, and the vehicle did not strike any road debris or other object prior to the failure. The truck was purchased new in December 202…
07/07/2026 · Transmission / drivetrain
On XXX, I was towing my camper to Copper Center, Alaska from Palmer, Alaska when my truck experienced a full transmission shut down which put the truck into "Reduced Power Mode". We descending down the road right next to Victory Bible Camp (64741 Victory Rd, Sutton-Alpine, Ak 99674) when the exhaust break turned off and the truck decreased power and the Che…
07/07/2026 · Wheels / tires
These tires are not safe for off-road to highway use. After transitioning to the highway from a gravel driveway, I noticed that rocks were stuck in the treads. A significant about of rocks became dislodged and start to contact my vehicles underbody steps. I feel as if this can create significant and costly problems for the vehicles that are following close…
03/10/2026 · Electrical system
The contact owns a 2023 GMC Sierra 2500. The contact stated that on several occasions, after the vehicle had been parked for approximately two days, the vehicle failed to start. The vehicle was jump-started and taken to a dealer three times, where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired three times, b…
01/24/2026 · Transmission / drivetrain
Driving at approximately 30-35MPH merging in traffic, the transmission shuttered and went into reduced power mode. ECM reported a 747 code and valve body failure.