2025 Honda Prologue Ev recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
1 safety recall, most serious first
1. Backup camera
What's wrong, in plain English: The rear camera may not show an image when reversing. The rearview camera screen may display a distorted or blank image.
What could happen: A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.
The fix: Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recal…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 PROLOGUE EV.
- Book a repair at any authorized Honda dealer. Quote NHTSA campaign 26V306000 (manufacturer code DO5 and RO6).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-888-234-2138.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary: American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image.
Consequence: A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.
Remedy: Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are DO5 and RO6.
The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
Notes:
Useful for owners
Owner complaints filed with NHTSA
Most complained-about parts: Steering (40), Unknown Or Other (31), Electrical system (31), Transmission / drivetrain (29), Suspension (22).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
10/10/2026 · Unknown Or Other
I have axle clicking issue on my car when I am turning the steering wheel. I wanted to the Honda dealership in Tyson Corner, VA and they refused to diagnose the issue as they said that they won’t change the axles. They said that as they know the problem and Honda is asking the dealership that the problem will come back again even with new parts replaced.
10/03/2026 · Transmission / drivetrain
Front axels are noisy and produce a clicking sound at 1/4 steering wheel articulation
09/28/2026 · Backup camera
Took car to Ed Voyles Honda to get several issues addressed, one of which was this recall. Other issues were fixed but for this recall I was told that they don't actually replace the camera until there is an issue. Recall issue was not addressed.
09/17/2026 · Lights
At night rear view camera is dark unable to see objects, safety hazard. It is working, but does not have proper lighting. I have brought in to Honda and they have not resolved issue. State they can not duplicate issue.
09/14/2026 · Unknown Or Other
The rearview camera on my 2025 Honda Prologue Elite is absolutely unusable at night. The display is so dark that I can barely see anything behind the vehicle in dark conditions, even with the driveway/garage lights on. This creates a significant safety hazard when backing up, parking, or checking surroundings at night. Safety Concern: Rearview cameras are…
09/14/2026 · Vehicle Speed Control
forward and rear collision avoidance system (AEB) activating without a hazard, causing sudden stops in the middle of traffic
09/03/2026 · Transmission / drivetrain
Audible clicking/knocking sound when turning left or right sharply at low speeds.
08/31/2026 · Unknown Or Other
I have reported car jerks while driving as though pushing to go. Car service said never heard of something with Prologues and brushed it off. I want it documented. The safety features such as listed above do not always effectively work either.