2024 Honda Prologue Ev recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.
3 safety recalls, most serious first
1. Suspension
What's wrong, in plain English: Parts can break and cause loss of control. The right front lower control arm may contain a manufacturing defect that can cause it to fracture.
What could happen: A right front lower control arm fracture can cause loss of vehicle control, increasing the risk of a crash.
The fix: Dealers will inspect and replace the right front lower control arm as necessary, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PIY.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2024 PROLOGUE EV.
- Book a repair at any authorized Honda dealer. Quote NHTSA campaign 24V540000 (manufacturer code PIY).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-888-234-2138.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Summary: Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture.
Consequence: A right front lower control arm fracture can cause loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the right front lower control arm as necessary, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PIY.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
2. Backup camera
What's wrong, in plain English: The rear camera may not show an image when reversing. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
What could happen: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
The fix: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NH…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2024 PROLOGUE EV.
- Book a repair at any authorized Honda dealer. Quote NHTSA campaign 26V112000 (manufacturer code TNL and XNK).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-888-234-2138.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: BACK OVER PREVENTION:SOFTWARE
Summary: Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.
Notes:
3. Backup camera
What's wrong, in plain English: The rear camera may not show an image when reversing. The rearview camera screen may display a distorted or blank image.
What could happen: A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.
The fix: Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recal…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2024 PROLOGUE EV.
- Book a repair at any authorized Honda dealer. Quote NHTSA campaign 26V306000 (manufacturer code DO5 and RO6).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-888-234-2138.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary: American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image.
Consequence: A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.
Remedy: Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are DO5 and RO6.
The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
Notes:
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- 2024 Honda Prologue Ev owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Steering (263), Suspension (216), Electrical system (169), Unknown Or Other (158), Transmission / drivetrain (155).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
10/14/2026 · Suspension
The vehicle makes a "loud clicking/ratcheting noise from the front wheels when making sharp left or right turns even with the turn signal on and/or off. The noise is getting progressively louder. I am concerned a failing CV axle assembly could lead to a loss of vehicle control or unexpected drivetrain failure at higher speeds. Honda company issued Tech Lin…
10/14/2026 · Steering
My front wheel is leaking grease behind the brakes... Front end of my car has broken 4 times in less than 2 years is this EV gone be a recall?
10/09/2026 · Electrical system
The center display and instrument cluster on my 2024 Honda Prologue fail intermittently while driving. When the instrument cluster drops out, I lose the speedometer and driver information display. When the center display fails, the backup camera image is unavailable, along with audio and climate information. On July 24th, while driving at approximately 45…
10/08/2026 · Transmission / drivetrain
CV axle makes a very loud clicking noise when turning either right or left. Dealer says there is no recall and they want 190 dollars to diagnose the problem. I mentioned it six months ago to them right after I bought the car and they acknowledged the problem and told me they were waiting to hear from HONDA. The noise has gotten much worse and now they are t…
10/07/2026 · Suspension
Every time I turn the wheels it feels like something's about the break there's this loud grinding noise. It can't be just nothing the noise is too severe. Apparently they ordered the par and then it's not the right part because they just keep breaking but something has to be done I have 8,000 miles of warranty left like this is a problem. I've owned man…
10/06/2026 · Electrical system
On the morning of October 6, 2026, approximately 0500 PST, the vehicle displayed a "Service High Voltage System" warning on startup and the estimated range display went blank ("-- mi"). The high-voltage battery system was not delivering power. This appears to be the same defect reported by multiple other 2024 Prologue owners (sudden HV system fault, reduced…
10/05/2026 · Electrical system
The pin became bent in the charging port, for no apparent reason causing me high repair costs.
10/05/2026 · Electrical system
I have been calling Honda of Temecula, Ca since February of this year. I have been calling them monthly to fix my recalls and their response is " I have one to and we do not have the parts and software for the vehicle." I lease this vehicle and still have until December 2027. A recall should be repaired in a timely manner and I am now going on 8 months. I w…