2018 Jeep Cherokee recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.
7 safety recalls, most serious first
1. Fuel system
What's wrong, in plain English: Fuel lines, tank or pump. Fuel problems usually mean a leak, and leaks mean fire risk. 4L engine. These vehicles may have been manufactured with a fuel tube that may leak fuel into the engine compartment.
What could happen: A fuel leak in the presence of the ignition source can increase the risk of a fire.
The fix: Chrysler will notify owners, and dealers will inspect the fuel tube, replacing it as necessary, free of charge. The recall began May 24, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U39.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2018 CHEROKEE.
- Book a repair at any authorized Jeep dealer. Quote NHTSA campaign 18V282000 (manufacturer code U39).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-853-1403.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Summary: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee vehicles equipped with a 2.4L engine. These vehicles may have been manufactured with a fuel tube that may leak fuel into the engine compartment.
Consequence: A fuel leak in the presence of the ignition source can increase the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will inspect the fuel tube, replacing it as necessary, free of charge. The recall began May 24, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U39.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
2. Transmission / drivetrain
What's wrong, in plain English: The parts that send engine power to the wheels. Failure can mean a sudden loss of power or the car rolling away. The bearing cage for the right front halfshaft assembly may not have been properly heat treated, possibly resulting in the bearing cage breaking and a potential halfshaft assembly failure.
What could happen: If the halfshaft bearing cage breaks, the halfshaft may not be able to transmit engine power, causing a loss of drive or it can allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.
The fix: Chrysler will notify owners, and dealers will replace the front right halfshaft assemblies, free of charge. The recall began September 20, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U78.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2018 CHEROKEE.
- Book a repair at any authorized Jeep dealer. Quote NHTSA campaign 18V494000 (manufacturer code U78).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-853-1403.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Summary: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee all-wheel-drive vehicles. The bearing cage for the right front halfshaft assembly may not have been properly heat treated, possibly resulting in the bearing cage breaking and a potential halfshaft assembly failure.
Consequence: If the halfshaft bearing cage breaks, the halfshaft may not be able to transmit engine power, causing a loss of drive or it can allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the front right halfshaft assemblies, free of charge. The recall began September 20, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U78.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
3. Electrical system
What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed…
What could happen: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
The fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2018 CHEROKEE.
- Book a repair at any authorized Jeep dealer. Quote NHTSA campaign 18V332000.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-853-1403.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: ELECTRICAL SYSTEM:WIRING
Summary: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
4. Equipment
What's wrong, in plain English: A part or accessory supplied with the vehicle. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
What could happen: The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.
The fix: Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2018 CHEROKEE.
- Book a repair at any authorized Jeep dealer. Quote NHTSA campaign 17V543000 (manufacturer code T53).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-853-1403.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: EQUIPMENT:OTHER:LABELS
Summary: Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence: The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.
Remedy: Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
5. Electrical system
What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
What could happen: A vehicle stall can increase the risk of a crash.
The fix: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2018 CHEROKEE.
- Book a repair at any authorized Jeep dealer. Quote NHTSA campaign 18V524000 (manufacturer code U87).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-853-1403.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
Summary: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
6. Engine
What's wrong, in plain English: Engine problems range from stalling to fire. 4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
What could happen: If the oil pump fails, the engine will stall, increasing the risk of a crash.
The fix: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2018 CHEROKEE.
- Book a repair at any authorized Jeep dealer. Quote NHTSA campaign 17V670000 (manufacturer code T65).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-853-1403.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: ENGINE AND ENGINE COOLING:ENGINE
Summary: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Consequence: If the oil pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
7. Transmission / drivetrain
What's wrong, in plain English: The parts that send engine power to the wheels. Failure can mean a sudden loss of power or the car rolling away. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
What could happen: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
The fix: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2018 CHEROKEE.
- Book a repair at any authorized Jeep dealer. Quote NHTSA campaign 25V011000 (manufacturer code 01C).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-853-1403.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: POWER TRAIN
Summary: Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Consequence: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Remedy: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- Portable jump starter
- 2018 Jeep Cherokee owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Transmission / drivetrain (295), Electrical system (190), Unknown Or Other (174), Engine (159), Brakes (38).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
10/03/2026 · Unknown Or Other
CAR INDICATING SERVICE 4WD MESSAGE. I HAD A SCAN DONE ON THE VEHICLE AND IT WAS DETERMINED THAT IT IS A POWER TRANSFER UNIT ISSUE WHICH THERE HAVE BEEN RECALLS FOR YET PER MY VIN NUMBER, MINE IS NOT INCLUDED. I HAVE HAD THIS MESSAGE EVERY TIME I DRIVE THE VEHICLE AND IT HAS BEEN PRESENT SINCE 03/26.
09/28/2026 · Transmission / drivetrain
Took my 2018 Jeep cherokee to dealership for a service appointment, a service the 4wheel drive light came on. We have experience hard transmission shifting and popping. The dealership haved checked our Jeep and told us that the replacement of the PTU had to be replaced. My wife is not driving the Jeep due to the fear of locking up and causing an accident.
09/24/2026 · Suspension
The contact owns a 2018 Jeep Cherokee. The contact stated that while driving 5 MPH, there was an abnormal sound coming from the vehicle and the transmission failed to shift into gear properly. The contact stated that the vehicle nearly stalled. The vehicle was taken to an independent mechanic where it was diagnosed with rear differential failure. The contac…
09/22/2026 · Transmission / drivetrain
The contact owns a 2018 Jeep Cherokee. The contact stated that on a rainy day while driving 45 MPH, the vehicle almost spun out of control due to a lack of traction. The message "4WD System Service Required" was displayed. The dealer was contacted and diagnosed the vehicle with a power transfer unit failure. The DTC: C14a7-97, associated with TSB: S1721000…
09/03/2026 · Transmission / drivetrain
My 2018 Jeep Cherokee Trailhawk is subject to FCA Recall 01C/NHTSA 25V-011 for two-speed PTU failure. I have experienced 3 serious drivetrain events requiring towing. In April 2024, before the recall was announced, the vehicle suddenly lost acceleration while entering an interstate/on-ramp, with loud grinding/revving and jerking. An independent repair faci…
08/26/2026 · Transmission / drivetrain
Noticed that while going slow and turning heard popping from the rear end. Had 3 different certified shops give me different answers to the cause. Had to attempt to find my wife a way to work. As stated previous We started at Becks for estimate and diagnosis. Then Daver Taylor transmission. Then I called Jeep Customer Care. Also dropped off our Jeep at Deal…
08/13/2026 · Electrical system
I have a 2018 Jeep Cherokee. The exact component causing the problem is UNKNOWN. While driving, a “Service Shifter” warning appeared on the dashboard and all of the gear indicator lights illuminated at the same time. After I turned the vehicle off and restarted it, the warning disappeared. On a separate occasion, a “4WD Service Unavailable” message appeared…
07/24/2026 · Transmission / drivetrain
The contact owns a 2018 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated on the instrument panel, and the transmission was shifting very roughly. The vehicle was taken to a dealer, where the battery was replaced several times out of pocket; however, the failure persisted. The vehic…