2023 Jeep Cherokee recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.
1 safety recall, most serious first
1. Transmission / drivetrain
What's wrong, in plain English: The parts that send engine power to the wheels. Failure can mean a sudden loss of power or the car rolling away. The power transfer unit (PTU) may fail.
What could happen: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
The fix: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes availa…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 CHEROKEE.
- Book a repair at any authorized Jeep dealer. Quote NHTSA campaign 26V290000 (manufacturer code 40D).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-853-1403.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: POWER TRAIN
Summary: Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Consequence: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Remedy: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Notes:
Useful for owners
Owner complaints filed with NHTSA
Most complained-about parts: Transmission / drivetrain (2), Brakes (1), Airbags (1).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (3)
06/23/2026 · Transmission / drivetrain
The contact owns a 2023 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 26V290000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware o…
02/12/2025 · Brakes
The contact owns a 2023 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle suddenly came to a complete stop, after which the contact became aware that the parking brake had engaged independently. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The…
12/16/2024 · Transmission / drivetrain · crash
The contact owns a 2023 Jeep Cherokee. The contact stated that while reversing out of the garage the air bags were erroneously deployed. The contact indicated that six of the eight air bags in the vehicle deployed including the front driver and passenger air bags although no crash had initially occurred. The contact stated that after the air bags deployed t…