2020 Jeep Wrangler recalls & complaints

1. Backup camera — software update

What's wrong, in plain English: The rear camera may not show an image when reversing. 4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

What could happen: The lingering rearview image can distract the driver, increasing the risk of a crash.

The fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 WRANGLER.
2. This recall may be fixed by an over-the-air software update. Check the car's screen or app before booking a dealer visit.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-853-1403.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

2. Suspension

What's wrong, in plain English: Parts can break and cause loss of control. The left side lower control arm bracket and weld may not be correctly positioned.

What could happen: The improper weld may allow the lower control arm to separate from the axle which can increase the risk of a crash.

The fix: Chrysler will notify owners, and dealers will inspect the front axles, replacing them as necessary, free of charge. The recall began February 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W01.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 WRANGLER.
2. Book a repair at any authorized Jeep dealer. Quote NHTSA campaign 20V042000 (manufacturer code W01).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-853-1403.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

3. Fuel system

What's wrong, in plain English: Fuel lines, tank or pump. Fuel problems usually mean a leak, and leaks mean fire risk. 0 Liter engine. A cracked fuel supply line connector may leak fuel into the engine compartment.

What could happen: A fuel leak in the presence of an ignition source increases the risk of fire.

The fix: Dealers will inspect and replace the fuel supply line as needed, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact FCA US LLC customer service at 1-800-853-140. FCA US LLC's number for this recall is Y10.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 WRANGLER.
2. Book a repair at any authorized Jeep dealer. Quote NHTSA campaign 21V665000 (manufacturer code Y10).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

4. Transmission / drivetrain

What's wrong, in plain English: The parts that send engine power to the wheels. Failure can mean a sudden loss of power or the car rolling away. The clutch pressure plate may overheat and fracture.

What could happen: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

The fix: FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were m…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 WRANGLER.
2. Book a repair at any authorized Jeep dealer. Quote NHTSA campaign 21V028000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

5. Transmission / drivetrain

What's wrong, in plain English: The parts that send engine power to the wheels. Failure can mean a sudden loss of power or the car rolling away. The clutch pressure plate may overheat and fracture.

What could happen: The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

The fix: Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 WRANGLER.
2. Book a repair at any authorized Jeep dealer. Quote NHTSA campaign 20V124000 (manufacturer code W12).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-853-1403.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

6. Backup camera

What's wrong, in plain English: The rear camera may not show an image when reversing. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

What could happen: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

The fix: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 WRANGLER.
2. Book a repair at any authorized Jeep dealer. Quote NHTSA campaign 22V638000 (manufacturer code Z86).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-853-1403.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

7. Fuel system

What's wrong, in plain English: Fuel lines, tank or pump. Fuel problems usually mean a leak, and leaks mean fire risk. 0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.

What could happen: An engine stall can increase the risk of a crash.

The fix: Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 WRANGLER.
2. Book a repair at any authorized Jeep dealer. Quote NHTSA campaign 22V767000 (manufacturer code Z96).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-853-1403.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

8. Transmission / drivetrain

What's wrong, in plain English: The parts that send engine power to the wheels. Failure can mean a sudden loss of power or the car rolling away. The clutch pressure plate may overheat and fracture.

What could happen: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

The fix: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces pr…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 WRANGLER.
2. Book a repair at any authorized Jeep dealer. Quote NHTSA campaign 23V116000 (manufacturer code 19A).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-853-1403.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

9. Body / structure

What's wrong, in plain English: Body panels, frame, doors, hood, trunk or latches. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.

What could happen: A fuel leak in the presence of an ignition source increases the risk of a fire.

The fix: Dealers will inspect and, if necessary, remove the frame stud and apply paint, free of charge. Owner notification letters were mailed April 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 28A.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 WRANGLER.
2. Book a repair at any authorized Jeep dealer. Quote NHTSA campaign 23V191000 (manufacturer code 28A).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-853-1403.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

10. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

What could happen: An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

The fix: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 WRANGLER.
2. Book a repair at any authorized Jeep dealer. Quote NHTSA campaign 24V652000 (manufacturer code 30B).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-853-1403.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

11. Backup camera

What's wrong, in plain English: The rear camera may not show an image when reversing. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."

What could happen: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.

The fix: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-80…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 WRANGLER.
2. Book a repair at any authorized Jeep dealer. Quote NHTSA campaign 24V676000 (manufacturer code 77B).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-853-1403.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

12. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

What could happen: A vehicle fire can increase the risk of injury.

The fix: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025.…

What to do

1. Park outside, away from houses, garages and other cars — there is a fire risk even when the vehicle is off.
2. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 WRANGLER.
3. Book a repair at any authorized Jeep dealer. Quote NHTSA campaign 25V741000 (manufacturer code 68C).
4. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

Owner complaints filed with NHTSA

Most complained-about parts: Steering (239), Electrical system (180), Engine (60), Unknown Or Other (58), Suspension (51).

Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.