2023 Kia Carnival recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.
4 safety recalls, most serious first
1. Trailer Hitches
What's wrong, in plain English: A vehicle part that may fail. Kia America, Inc. (Kia) is recalling certain 2022-2023 Carnival vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
What could happen: A fire while parked or driving can increase the risk of injury.
The fix: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will inspect and verify whether the vehicle is equipped with a Genuine Kia accessory trailer tow hitch assembly. If equipped, dealers will install a new fuse and wire extension kit. Repairs will be perf…
What to do
- Park outside, away from houses, garages and other cars — there is a fire risk even when the vehicle is off.
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 CARNIVAL.
- Book a repair at any authorized Kia dealer. Quote NHTSA campaign 23V179000 (manufacturer code SC265).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-333-4542.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: TRAILER HITCHES
Summary: Kia America, Inc. (Kia) is recalling certain 2022-2023 Carnival vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will inspect and verify whether the vehicle is equipped with a Genuine Kia accessory trailer tow hitch assembly. If equipped, dealers will install a new fuse and wire extension kit. Repairs will be performed free of charge. Owner notification letters were mailed May 16, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC265.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
2. Body / structure
What's wrong, in plain English: Body panels, frame, doors, hood, trunk or latches. The roof molding may loosen and detach.
What could happen: A detached roof molding can create a road hazard for other vehicles, increasing the risk of a crash.
The fix: Dealers will inspect the roof molding and replace or secure it as necessary, free of charge. Owner notification letters were mailed March 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC292.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 CARNIVAL.
- Book a repair at any authorized Kia dealer. Quote NHTSA campaign 24V025000 (manufacturer code SC292).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-333-4542.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: STRUCTURE:BODY:ROOF AND PILLARS
Summary: Kia America, Inc. (Kia) is recalling certain 2023-2024 Sportage and 2022-2024 Carnival vehicles. The roof molding may loosen and detach.
Consequence: A detached roof molding can create a road hazard for other vehicles, increasing the risk of a crash.
Remedy: Dealers will inspect the roof molding and replace or secure it as necessary, free of charge. Owner notification letters were mailed March 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC292.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
3. Fuel system
What's wrong, in plain English: Fuel lines, tank or pump. Fuel problems usually mean a leak, and leaks mean fire risk. Fuel may leak at the pipe connection between the fuel pipe and fuel rail.
What could happen: A fuel leak increases the risk of a fire.
The fix: Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed June 2, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC368. Vehicle Identification Numbers (VINs) involved in this recall will be searchabl…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 CARNIVAL.
- Book a repair at any authorized Kia dealer. Quote NHTSA campaign 26V232000 (manufacturer code SC368).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-333-4542.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Summary: Kia America, Inc. (Kia) is recalling certain 2022-2026 Carnival vehicles. Fuel may leak at the pipe connection between the fuel pipe and fuel rail.
Consequence: A fuel leak increases the risk of a fire.
Remedy: Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed June 2, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC368. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on April 24, 2026.
Notes:
4. Body / structure
What's wrong, in plain English: Body panels, frame, doors, hood, trunk or latches. The auto-reverse feature for the power sliding doors (PSD) may not activate in all situations.
What could happen: A power sliding door that does not auto-reverse can close on an occupant, increasing the risk of injury.
The fix: Dealers will update the power sliding door control module software, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC266.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 CARNIVAL.
- Book a repair at any authorized Kia dealer. Quote NHTSA campaign 23V236000 (manufacturer code SC266).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-333-4542.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: STRUCTURE:BODY:DOOR
Summary: Kia America, Inc. (Kia) is recalling all 2022 and certain 2023 Carnival vehicles. The auto-reverse feature for the power sliding doors (PSD) may not activate in all situations.
Consequence: A power sliding door that does not auto-reverse can close on an occupant, increasing the risk of injury.
Remedy: Dealers will update the power sliding door control module software, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC266.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- 2023 Kia Carnival owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Unknown Or Other (22), Body / structure (12), Engine (6), Electrical system (6), Fuel system (5).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
09/23/2026 · Fuel system
Fuel door actuator is electrically tied to cabin door locks with no manual release and frequently fails to open after repeatedly cycling cabin door locks. Issue is not due to bad batteries or other vehicle related electrical faults. Manufacturer has confirmed defect is present in all Kia models from 2020 until now with no after warranty support.
08/04/2026 · Fuel system
The contact owns a 2023 Kia Carnival. The contact stated that while driving 40 MPH, there was an abnormal fuel odor inside the vehicle, causing the contact’s six children to become dizzy from the odor. No warning light was illuminated. The vehicle was repaired under NHTSA Campaign Number: 26V232000 (FUEL SYSTEM, GASOLINE); however, the remedy failed to fix…
07/24/2026 · Unknown Or Other
Vehicle air conditioning sends off a vinegar like aroma. Likely condensation on coils.
07/23/2026 · Unknown Or Other
I am filing a comprehensive complaint against Kia America and its authorized dealership for a prolonged failure to remedy a safety defect, ongoing consumer deception, and gross mismanagement of a federally mandated safety recall involving a severe fire hazard. Vehicle: 2022-2026 Kia Carnival NHTSA Recall Number: 26V232 (High-Pressure Fuel Pipe Leak) [Chr…
06/05/2026 · Body / structure
The contact owns a 2023 Kia Carnival. The contact stated that while driving approximately 55 MPH, the driver’s side roof molding ejected from the vehicle. The contact immediately stopped the vehicle but was unable to locate the molding. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no as…
06/02/2026 · Engine
The contact owns a 2023 KIA Carnival. The contact received notification of NHTSA Campaign Number: 26V320000 (ENGINE AND ENGINE COOLING) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was…
05/14/2026 · Unknown Or Other
Our Carnival had the SC266 recall repair done on July 3rd, 2023, at 3074 miles. Then our [XXX] daughter was injured as a result of the safety function not working and the door closed without any chimes. [XXX] (my spouse) is a cardiac nurse at our local hospital, and I have combat medical training, so we took care of the minor injury. Her small hand was sp…
04/29/2026 · Transmission / drivetrain
I am reporting a safety defect involving my 2023 Kia Carnival SX Prestige. On June 6, 2025, I brought the vehicle to Yonkers Kia Service Center because of a strong gasoline odor. The dealership told me the fuel tank was swollen and that the vehicle was unsafe to drive. The vehicle remained at the dealership from June 6, 2025 through October 17, 2025. Kia la…