2013 Mazda Cx-5 recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.
1 safety recall, most serious first
1. Body / structure
What's wrong, in plain English: Body panels, frame, doors, hood, trunk or latches. Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the l…
What could happen: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
The fix: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2013 CX-5.
- Book a repair at any authorized Mazda dealer. Quote NHTSA campaign 16V644000 (manufacturer code 9916H).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-222-5500.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: STRUCTURE:BODY:HATCHBACK/LIFTGATE
Summary: Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- 2013 Mazda Cx-5 owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Electrical system (58), Engine (43), Transmission / drivetrain (38), Unknown Or Other (28), Brakes (26).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
12/26/2025 · Unknown Or Other
Shifter switch has gone out and no longer recognizes the car is in park, causes battery drainage because car cannot fully turn off. Car not recognizing gears can cause car accidents and possible loss of life. This issue can be found online as a known defect in mazda cx-5 that has not been recalled. Vehicle has been inspected and issue has been verified.Ther…
12/26/2025 · Unknown Or Other
Shifter switch has gone out and no longer recognizes the car is in park, causes battery drainage because car cannot fully turn off. Car not recognizing gears can cause car accidents and possible loss of life. This issue can be found online as a known defect in mazda cx-5 that has not been recalled. Vehicle has been inspected and issue has been verified.Ther…
12/26/2025 · Unknown Or Other
Shifter switch has gone out and no longer recognizes the car is in park, causes battery drainage because car cannot fully turn off. Car not recognizing gears can cause car accidents and possible loss of life. This issue can be found online as a known defect in mazda cx-5 that has not been recalled. Vehicle has been inspected and issue has been verified.Ther…
12/26/2025 · Unknown Or Other
Shifter switch has gone out and no longer recognizes the car is in park, causes battery drainage because car cannot fully turn off. Car not recognizing gears can cause car accidents and possible loss of life. This issue can be found online as a known defect in mazda cx-5 that has not been recalled. Vehicle has been inspected and issue has been verified.Ther…
12/26/2025 · Unknown Or Other
Shifter switch has gone out and no longer recognizes the car is in park, causes battery drainage because car cannot fully turn off. Car not recognizing gears can cause car accidents and possible loss of life. This issue can be found online as a known defect in mazda cx-5 that has not been recalled. Vehicle has been inspected and issue has been verified.Ther…
12/04/2025 · Unknown Or Other
The lower control arm or axel on the front passenger side broke as I was backing out of a parking spot. It is still at the mechanic however that is what is required to put the wheel back on the vehicle. My understanding is that this is the second time I have had this problem with the lower control arm on this vehicle. That could be very dangerous if that h…
11/05/2025 · Unknown Or Other
The display on my rearview camera is extremely foggy. It appears to have had a breach where water has leaked into the camera itself. I have cleaned the lens but yo no avail. I never had a clear screen, and at times it is so bad that I can’t see anything at all. In fact, I have already backed into the corner of a building in a parking lot due to lack of visi…
06/17/2025 · Vehicle Speed Control
When in the highway and changing lanes and you try to excelerate it doesnt take off ..instead just acts as if i had over excelerated but not speeding up.. i have almost been ran over because i could not get enough speed to switch lanes.