2025 Mazda Cx-50 recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.
4 safety recalls, most serious first
1. Lane Departure
What's wrong, in plain English: A vehicle part that may fail. A malfunction in the forward sensing camera (FSC) may prevent the automatic emergency braking system and the lane-keep assist system from functioning. In addition, the headlights will not automatically adjust from high beams to low beams as intended.
What could happen: Automatic braking, steering assist, and headlight control systems that do not function as intended can increase the risk of a crash.
The fix: Dealers will inspect and replace the forward sensing camera as necessary, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6824H.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 CX-50.
- Book a repair at any authorized Mazda dealer. Quote NHTSA campaign 24V649000 (manufacturer code 6824H).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-222-5500.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: LANE DEPARTURE: SENSING SYSTEM: CAMERA
Summary: Mazda North American Operations (Mazda) is recalling certain 2024 Mazda 3, CX-30, and 2025 CX-50 vehicles. A malfunction in the forward sensing camera (FSC) may prevent the automatic emergency braking system and the lane-keep assist system from functioning. In addition, the headlights will not automatically adjust from high beams to low beams as intended.
Consequence: Automatic braking, steering assist, and headlight control systems that do not function as intended can increase the risk of a crash.
Remedy: Dealers will inspect and replace the forward sensing camera as necessary, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6824H.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
2. Trailer Hitches
What's wrong, in plain English: A vehicle part that may fail. The trailer hitch assembly bolts may loosen and cause the assembly to separate from the vehicle body during towing or normal driving conditions.
What could happen: A detached trailer hitch assembly can create a road hazard, increasing the risk of a crash.
The fix: Dealers will tighten the trailer hitch bolts, free of charge. Owner notification letters were mailed April 4, 2025. Mazda's number for this recall is 7225C.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 CX-50.
- Book a repair at any authorized Mazda dealer. Quote NHTSA campaign 25V167000 (manufacturer code 7225C).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: TRAILER HITCHES
Summary: Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-50 vehicles equipped with Mazda Genuine Accessory trailer hitches. The trailer hitch assembly bolts may loosen and cause the assembly to separate from the vehicle body during towing or normal driving conditions.
Consequence: A detached trailer hitch assembly can create a road hazard, increasing the risk of a crash.
Remedy: Dealers will tighten the trailer hitch bolts, free of charge. Owner notification letters were mailed April 4, 2025. Mazda's number for this recall is 7225C.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
3. Airbags
What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. Incorrectly configured module software may cause the air bag to deploy improperly.
What could happen: An air bag that deploys improperly increases the risk of injury during a crash.
The fix: Dealers will update the module software, free of charge. Owner notifications will not be mailed due to all vehicles being under Mazda dealer control. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 7625F.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 CX-50.
- Book a repair at any authorized Mazda dealer. Quote NHTSA campaign 25V413000 (manufacturer code 7625F).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-222-5500.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
Summary: Mazda North American Operations (Mazda) is recalling certain CX-50 Hybrid and CX-50 vehicles. Incorrectly configured module software may cause the air bag to deploy improperly.
Consequence: An air bag that deploys improperly increases the risk of injury during a crash.
Remedy: Dealers will update the module software, free of charge. Owner notifications will not be mailed due to all vehicles being under Mazda dealer control. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 7625F.
Notes:
4. Suspension
What's wrong, in plain English: Parts can break and cause loss of control. The front suspension fastener bolts may not be tightened properly, which can result in suspension component and/or wheel detachment.
What could happen: Wheel or suspension component detachment can cause a loss of vehicle control and a loss of drive power, increasing the risk of a crash.
The fix: Dealers will inspect the front suspension fastener bolts and, if necessary, replace and tighten them, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 7925J. Vehicle Identificatio…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 CX-50.
- Book a repair at any authorized Mazda dealer. Quote NHTSA campaign 25V737000 (manufacturer code 7925J).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-222-5500.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: SUSPENSION:CRITICAL FASTENERS
Summary: Mazda North American Operations is recalling certain 2025 CX-50 and CX-50 Hybrid vehicles. The front suspension fastener bolts may not be tightened properly, which can result in suspension component and/or wheel detachment.
Consequence: Wheel or suspension component detachment can cause a loss of vehicle control and a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will inspect the front suspension fastener bolts and, if necessary, replace and tighten them, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 7925J. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 3, 2025.
Notes:
Useful for owners
Owner complaints filed with NHTSA
Most complained-about parts: Transmission / drivetrain (12), Brakes (8), Forward Collision Avoidance (8), Body / structure (5), Suspension (5).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
10/14/2026 · Transmission / drivetrain
The rear differential makes a grinding, clicking noise when traveling at low speeds and especially when turning. After a fluid change the on the differential, a large amount of metal fragments were visible in the oil. Also causes rear wheel hop on sharp turns. This is a known issue amongst CX50 owners but Mazda refused to acknowledge an issue. The issue st…
09/08/2026 · Insert
My child is able to pull the pads off of the car seat. This is so unsafe and should not be allowed to happen. She is only [XXX] old. I am unable to resume the pass to the car seat. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
09/02/2026 · Body / structure
The drivers side inside door handle has quit working twice. The dealer has temporarily fixed it both times, but advised us to "just be more gentle with the handle". The cable is falling off of the door hinge inside the door, and the dealer claims they don't have a way to permanently fix it. They just put it back on its mount. We are afraid that the…
09/02/2026 · Body / structure
The factory adhesive/anti-flutter sealant that bonds the outer hood skin to the inner structural frame has physically separated. There is a clear gap where the outer panel is no longer attached to the frame. As a result, the outer hood skin flexes and vibrates, especially at highway speeds. Impact / Safety Concern: The vibration and movement of the outer ho…
08/31/2026 · Brakes
The automatic emergency braking in this vehicle is faulty. It misinterprets obstacles and uses the emergency braking inconsistently. I park in a parking garage and I have to slowly (less than 5 MPH) drive up any ramps because it apparently sees the ceiling of the garage as a obstacle and as a result, will randomly brake with no notice (which feels like gett…
07/30/2026 · Engine
"My 2025 Mazda CX-50 began overheating while still under the factory warranty. During one incident, the engine lost coolant and overheated. I immediately shut the engine off to prevent damage. The vehicle continues to overheat, and the air conditioning only cools properly while the vehicle is moving. When stopped or idling, the A/C stops cooling. I have rep…
07/27/2026 · Electrical system
While driving my 2025 Mazda CX-50, the entire center-dash climate control panel (HVAC module) suffered a sudden, spontaneous, and total electrical power blackout. The unit completely loses power and goes dark exactly as if the power button was pressed. This is a recurring failure that occurs after only a few minutes of vehicle operation. This electrical fai…
07/21/2026 · Suspension · crash
The vehicle was traveling at highway speeds when it experienced a sudden, violent lateral jerk to the side, causing immediate side-curtain/seat airbag deployment prior to impacting the center divide. I believe there was a sudden, catastrophic mechanical failure of the front suspension componants causing a partial detachment of the front driver's side wheel…