2020 Mercedes-Benz Cla-Class recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
Recalls: check by VIN
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- 2020 Mercedes-Benz Cla-Class owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Backup camera (8), Electrical system (8), Unknown Or Other (4), Engine (3), Visibility (wipers / glass) (3).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
08/26/2026 · Engine
The turbo and turbo charger is going out on my car
04/10/2026 · Backup camera
The back-up camara is stuck open on the trunk for more than 30 days now. When I put it in reverse the camara will show for about 5 seconds and then go back to the home screen. I brought this to the attention of my advisor and he said that its a known issue. If Mercedes knows this is an issue with the CLA250, they should offer a replacement instead of chargi…
03/30/2026 · Visibility (wipers / glass)
While driving, the panoramic sunroof on my 2020 Mercedes-Benz CLA250 4MATIC shattered unexpectedly while fully closed. The interior sunshade was also closed at the time. There was no prior damage and no discernible impact. I did not observe or hear anything strike the vehicle. The fracture pattern shows no identifiable point of origin or impact and appears…
02/25/2026 · Visibility (wipers / glass)
Front Windshield Wipers run randonly when they are not turned on manually. I would be driving and for no reason (no rain or water on the windshield) the wipers would come on and would not turn off when I used the switch. There was no warning message on my auto dash. It was startling and caused confusion when they came on unexpectantly. My mechanic shared…
09/12/2025 · Electrical system
My back up camera badge located at the trunk has been permanently stuck open for a few months now when I put car in reverse the screen shows my camera for 2 seconds then disappears and goes back to my Home Screen I brought to the dealer and they told me I need a new battery I replaced my battery paid almost 400 dollars and it still doesn’t work .
08/06/2025 · Brakes
The contact owns a 2020 Mercedes-Benz AMG CLA35. The contact stated that while reversing, the rearview camera image was blank. The vehicle was taken to the dealer but was not diagnosed for the rearview camera failure. The dealer informed the contact that the rear brake pads and discs had failed and needed to be replaced. The dealer replaced the rear brake p…
05/12/2025 · Backup camera
when reversing, the central display shows backup camera for a couple seconds before turning to a black screen and a message saying the rearview camera is not working properly
01/03/2025 · Electrical system
Rear camera works, but the hatch will not close making it difficult to open and close the trunk. I have seen many vehicles in this Family Class with the rear camera in the same condition which leads me to believe that it's not a maintenance issue.