2020 Mercedes-Benz E 450 4matic recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
1 safety recall, most serious first
1. Transmission / drivetrain
What's wrong, in plain English: The parts that send engine power to the wheels. Failure can mean a sudden loss of power or the car rolling away. The drive shaft universal joint may break, resulting in a sudden loss of drive power.
What could happen: A sudden loss of drive power increases the risk of a crash.
The fix: Dealers will inspect and replace the drive shaft as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed May 22, 2026. Additional letters will be sent once the remedy is available. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs)…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 E 450 4MATIC.
- Book a repair at any authorized Mercedes-Benz dealer. Quote NHTSA campaign 26V216000.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-367-6372.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: POWER TRAIN:DRIVELINE:UNIVERSAL JOINT
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 E 400 4MATIC Sedan, E 400 4MATIC Wagon, E 400 4MATIC Cabriolet, E 400 4MATIC Coupe, 2018-2020 Maybach S 560 4MATIC, S 560 4MATIC Coupe, S 450 4MATIC, 2019-2020 E 450 4MATIC Sedan, E 450 4MATIC Wagon, E 450 4MATIC Coupe, and E 450 4MATIC Cabriolet vehicles. The drive shaft universal joint may break, resulting in a sudden loss of drive power.
Consequence: A sudden loss of drive power increases the risk of a crash.
Remedy: Dealers will inspect and replace the drive shaft as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed May 22, 2026. Additional letters will be sent once the remedy is available. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 10, 2026.
Notes:
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- 2020 Mercedes-Benz E 450 4matic owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Transmission / drivetrain (1), Engine (1), Fuel system (1), Backup camera (1).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (3)
07/23/2026 · Transmission / drivetrain
The contact owns a 2020 Mercedes-Benz E450 4Matic. While the contact’s son was driving at an undisclosed speed, the vehicle unexpectedly slowed down and failed to properly accelerate. The contact's son attempted to shift into reverse; however, the transmission was making an abnormal grinding sound. The vehicle was towed to the dealer to be diagnosed. The ve…
07/13/2026 · Engine
My 2020 E450 has not been serviced on schedule due to Mercedes-Benz of Indianapolis and its service manger banning and blacklisting me for months. This service department would not allow my vehicle to be serviced under a prepaid maintenance and wheel and tire plan, and most importantly my vehicle's warranty. When I went there for an appointment, a flat tire…
06/13/2026 · Backup camera
Back up camera not functioning. Emblem cover will not retract. Must use key fob or electronic controls to open the trunk.