2020 Mercedes-Benz Sprinter 1500 12 Passenger recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-20. Recalls apply to specific VINs — run your VIN to confirm.
Recalls: check by VIN
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- 2020 Mercedes-Benz Sprinter 1500 12 Passenger owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Unknown Or Other (2), Electrical system (1), Engine (1), Vehicle Speed Control (1), Forward Collision Avoidance (1).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (5)
08/22/2023 · Electrical system · fire
on 08-03=23, I as driving MB sprinter van on highway Route 84 east toward Connecticut, when I was near Southington exit smoke was coming out of AC vent, I took exit to route 10 and stopped van right after exit on the road, and opened hood, there was active fire near lower left side engine, with help of drivers who stopped behind me, I extinguished fire with…
08/23/2022 · Vehicle Speed Control
The contact owns a 2020 Mercedes-Benz Sprinter 1500. The contact stated that while driving at 70 MPH with the cruise control activated, the vehicle experienced phantom braking. The vehicle was taken to the dealer; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,…
07/03/2022 · Fuel system
On occasion the vehicle will loose almost all power. It occurs at random times. It could be deadly if merging into traffic or crossing an intersection where the other drivers don’t have to stop. I have no idea why it does this. It seems to happen more in the cold and maybe at altitude. It has happened at sea level and 70 degrees though too. By cold I mean 3…
02/03/2022 · Unknown Or Other
My complaint is regarding Mercedes Benz of Eugene, my disservice started May 20,2021, I will leave that story at the end of current complaint. On November 17,2021 I contacted Jason Cowdry, service specialist for Sprinter Vans. Two issues, the one that is consistent and no resolution is the radio. The other is documented and recorded for future evidence fo…
06/28/2021 · Unknown Or Other
CONSTITUENT WRITES SEEKING A WAIVER TO COLLECT THEIR VEHICLE WHICH IS BEING HELD BY THE DEALERSHIP DUE TO A VOLUNTARY RECALL.