2024 Mercedes-Benz Sprinter 2500 12 Passenger Van recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
Recalls: check by VIN
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- 2024 Mercedes-Benz Sprinter 2500 12 Passenger Van owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Brakes (4), Unknown Or Other (3), Seat belts (2), Electrical system (2), Transmission / drivetrain (2).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
06/27/2026 · Seat belts
My vehicle was inspected and it was found that the seatbelt B-pillar anchor bolt was stripped at the factory. This problem seems widespread online.
06/17/2026 · Unknown Or Other
Second alternator has gone bad twice. Went to Van conversions in Utah and had system completely replaced
04/30/2026 · Seat belts
I removed the drive side seat belt bolt in order to remove the pillar it is mounted to and found the bolt extremely hard to turn and ultimately somewhat stripped upon removal. The bolt remains defiant in re-installation procedure. The passenger side was removed without stripping but did attempt to cross-thread itself upon re-installation which was remedie…
04/23/2026 · Electrical system
2024 Mercedes-Benz Sprinter 2500 experienced unusually rapid brake, tire, and battery wear at low mileage. Front brakes required replacement at approximately 29,000 miles. Rear brakes were already worn low by approximately 37,000 miles. Rear tires required replacement by approximately 37,000 miles. Vehicle battery also failed and required replacement before…
03/20/2026 · Electrical system
Vehicle: 2024 Mercedes-Benz Sprinter VIN: [XXX] Mileage: 148,000 The vehicle is experiencing a serious safety-related defect where the starter motor remains engaged even after the engine is turned off. This results in the starter continuing to run and stay powered, which can cause severe mechanical damage, overheating, and presents a potential fire risk.…
03/15/2026 · Transmission / drivetrain
Complaint Description I am filing this complaint with the National Highway Traffic Safety Administration regarding a safety issue with my new Mercedes Benz Sprinter 2500. I purchased this vehicle brand new from Mercedes Benz Manhattan. From the first day of ownership, I began experiencing multiple serious problems with the van. The main issue is that exhaus…
10/18/2025 · Unknown Or Other
Yes the wind assist in my opinion is more dangerous than dealing with the wind itself. No safe!
10/14/2025 · Brakes
The van has a cross wind assist mode. When it activates it aggressively activates only one front wheel brake so dramatically that the van dives down and swerves out of the lane into the adjacent lane. The front wheel happened to be on wet pavement and it was chattering from braking so hard and not getting traction. I passed a slower motorcycle on the road a…