2023 Mitsubishi Outlander Phev recalls & complaints

1. Backup camera

What's wrong, in plain English: The rear camera may not show an image when reversing. Due to a software error in the in-vehicle infotainment system (A-IVI), the backup camera rearview image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

What could happen: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

The fix: Dealers will update the A-IVI software, free of charge. Owner notification letters were mailed June 20, 2023. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-23-001. This recall was replaced by NHTSA recall number 25V369.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 OUTLANDER PHEV.
2. Book a repair at any authorized Mitsubishi dealer. Quote NHTSA campaign 23V345000 (manufacturer code SR-23-001).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-888-648-7820.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

2. Backup camera

What's wrong, in plain English: The rear camera may not show an image when reversing. Due to a software error in the in-vehicle infotainment system (A-IVI), the rearview camera image may freeze, or not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

What could happen: A rearview image that does not display properly reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

The fix: Dealers will update the A-IVI software, free of charge. Owner notification letters are expected to be mailed June 30, 2025. Mitsubishi's number for this recall is SR-25-001. This recall replaces and expands previous NHTSA recall number 23V345. Vehicles previously repaired under recall 23V345 will need to have the new…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 OUTLANDER PHEV.
2. Book a repair at any authorized Mitsubishi dealer. Quote NHTSA campaign 25V369000 (manufacturer code SR-25-001).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

Owner complaints filed with NHTSA

Most complained-about parts: Engine (1).

Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.