2023 Mitsubishi Outlander recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.
2 safety recalls, most serious first
1. Backup camera
What's wrong, in plain English: The rear camera may not show an image when reversing. Due to a software error in the in-vehicle infotainment system (A-IVI), the backup camera rearview image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What could happen: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
The fix: Dealers will update the A-IVI software, free of charge. Owner notification letters were mailed June 20, 2023. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-23-001. This recall was replaced by NHTSA recall number 25V369.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 OUTLANDER.
- Book a repair at any authorized Mitsubishi dealer. Quote NHTSA campaign 23V345000 (manufacturer code SR-23-001).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-888-648-7820.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: BACK OVER PREVENTION:DISPLAY FUNCTION
Summary: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022-2023 Outlander and 2023 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the backup camera rearview image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy: Dealers will update the A-IVI software, free of charge. Owner notification letters were mailed June 20, 2023. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-23-001. This recall was replaced by NHTSA recall number 25V369.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
2. Backup camera
What's wrong, in plain English: The rear camera may not show an image when reversing. Due to a software error in the in-vehicle infotainment system (A-IVI), the rearview camera image may freeze, or not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
What could happen: A rearview image that does not display properly reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The fix: Dealers will update the A-IVI software, free of charge. Owner notification letters are expected to be mailed June 30, 2025. Mitsubishi's number for this recall is SR-25-001. This recall replaces and expands previous NHTSA recall number 23V345. Vehicles previously repaired under recall 23V345 will need to have the new…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 OUTLANDER.
- Book a repair at any authorized Mitsubishi dealer. Quote NHTSA campaign 25V369000 (manufacturer code SR-25-001).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: BACK OVER PREVENTION:SOFTWARE
Summary: Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain 2022-2024 Outlander and 2023-2025 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the rearview camera image may freeze, or not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview image that does not display properly reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the A-IVI software, free of charge. Owner notification letters are expected to be mailed June 30, 2025. Mitsubishi's number for this recall is SR-25-001. This recall replaces and expands previous NHTSA recall number 23V345. Vehicles previously repaired under recall 23V345 will need to have the new remedy completed.
Notes:
Useful for owners
Owner complaints filed with NHTSA
Most complained-about parts: Electrical system (11), Fuel system (8), Unknown Or Other (7), Engine (7), Airbags (6).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
10/07/2026 · Airbags · crash
The contact owned a 2023 Mitsubishi Outlander. While driving at an undisclosed speed, the vehicle crashed and T-bone another vehicle that ran a red light. The air bags failed to deploy. The contact struck her head on the front driver's side window and steering wheel, sustaining injuries to the head, back, shoulder, neck, and knee. The contact’s daughter, se…
10/01/2026 · Wheels / tires
255 45 R20 I had been having tire issues for several days, took car into Mavis tire center and they could not balance it, diagnosing it as separated tire/manufacture defect and advised not to drive as it was unsafe. I called Nexen Tire and advised to take it to one of their dealers which I did(Tire Choice). They wanted me to buy a new tire and give the tir…
08/29/2026 · Brakes · crash
The vehicle failed to stop. Emergency Braking failed and I was unable to manually depress the brake pedal to stop the vehicle. The vehicle electronics have intermittently have failed, turning everything off in the vehicle including the instrument panel at different times.
08/25/2026 · Forward Collision Avoidance
The warning went off that the system was not working while I was driving. The call was evaluated by a Mitsubishi Service Center. The Service Center said the Front Bracket for the radar was bent. The Service Center said there is no evidence of a collision to the front end of the car.
08/12/2026 · Electrical system
The camera does not activate when the car is put into reverse. It also doesn't activate when you are parking the car. The parking camera doesn't show on the screen at all. The recall on this item was repaired on my car but didn't fix the issue and the dealer refused to service it further without significant cost. This is a fundamental safety issue that shou…
08/11/2026 · Fuel system
Our vehicles gas door would not open to get gas. During the 2nd and 3rd repair they damaged our vehicle. Worst of all on the last repair they modified our gas tank. They said they took it off another vehicle. Mine was a locking door now it isn’t. Since this was done the vehicle smells of gas when you fill it up and the miles to empty is off about 100 mile…
08/03/2026 · Wheels / tires
While I was driving on 77 south in Charlotte nc rt before exit 11 I heard a scraping and rattling sound then a loud pop. My air pressure immediately came on and dropped to zero for the passenger rear tire. I got off and pulled to the side of the road until road side assistance was able to tow my vehicle. My tire is p255/45 r20
07/30/2026 · Airbags
Hey I run over a pothole and. My tire went flat and then the air bag just came out that’s not supposed to happen just from a flat tire that’s a safety hazard