2020 Mitsubishi Outlander recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
3 safety recalls, most serious first
1. Seat belts
What's wrong, in plain English: Seat belts may not hold you in a crash. The seat belt for the right side second-row seat may have been assembled incorrectly.
What could happen: An incorrectly assembled seat belt may not properly restrain the occupant, increasing the risk of injury in a crash.
The fix: MMNA will notify owners, and dealers will inspect the right side second-row seat belt and replace it as necessary, free of charge. This recall began June 17, 2020. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-20-002.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 OUTLANDER.
- Book a repair at any authorized Mitsubishi dealer. Quote NHTSA campaign 20V280000 (manufacturer code SR-20-002).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-888-648-7820.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: SEAT BELTS:REAR/OTHER
Summary: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2019-2020 Outlander and 2019 Outlander PHEV vehicles. The seat belt for the right side second-row seat may have been assembled incorrectly.
Consequence: An incorrectly assembled seat belt may not properly restrain the occupant, increasing the risk of injury in a crash.
Remedy: MMNA will notify owners, and dealers will inspect the right side second-row seat belt and replace it as necessary, free of charge. This recall began June 17, 2020. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-20-002.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
2. Body / structure
What's wrong, in plain English: Body panels, frame, doors, hood, trunk or latches. Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles sold and/or currently registered in Alaska, Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, North Dakota, Nebraska, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, South…
What could happen: A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.
The fix: MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-25-002
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 OUTLANDER.
- Book a repair at any authorized Mitsubishi dealer. Quote NHTSA campaign 25V507000.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-888-648-7820.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
Summary: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles sold and/or currently registered in Alaska, Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, North Dakota, Nebraska, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, West Virginia, and Wisconsin.
The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.
Consequence: A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.
Remedy: MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-25-002
Notes:
3. Body / structure
What's wrong, in plain English: Body panels, frame, doors, hood, trunk or latches. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.
What could happen: A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.
The fix: MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed June 17, 2026. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-26-001. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on N…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 OUTLANDER.
- Book a repair at any authorized Mitsubishi dealer. Quote NHTSA campaign 26V252000 (manufacturer code SR-26-001).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-888-648-7820.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
Summary: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.
Consequence: A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.
Remedy: MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed June 17, 2026. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-26-001. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov June 3, 2026. This recall expands previous NHTSA recall number 25V507.
Notes:
Useful for owners
Owner complaints filed with NHTSA
Most complained-about parts: Electrical system (11), Unknown Or Other (8), Forward Collision Avoidance (6), Airbags (4), Lights (2).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
07/31/2026 · Lights
The contact owns a 2020 Mitsubishi Outlander. The contact stated that while driving at an undisclosed speed, the low beam headlights were significantly dim and progressively worsened and became inoperable. The vehicle was taken to an unknown dealer several times, where unknown repairs were performed; however, the failure persisted. The vehicle was not repai…
07/10/2026 · Latches / locks
The contact owns a 2020 Mitsubishi Outlander. The contact stated that while driving on the interstate at an undisclosed speed, there was wind underneath the hood, and the hood was vibrating. The contact was concerned about the hood becoming ajar. There were no warning lights illuminated. The contact stated that the failure was associated with TSB: 21-42A-00…
05/28/2026 · Forward Collision Avoidance
The contact owns a 2020 Mitsubishi Outlander. The contact stated that on several occasions while driving at 25 MPH, a "be careful due to icy roads" message appeared, but it was the middle of May and there was no ice or cold weather in sight. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was…
04/16/2026 · Unknown Or Other
I made an appt for a recall on my touchscreen at Hayward mitsubishi on may 27th 2025. I was left in the waiting room for two hours even with an appt. I was told mona would come get me but never did. I was very upset. Eventually my information was taken and said the part would come in, in approximately 9 months. The time has passed and they dis not return my…
03/21/2026 · Electrical system
Multiple times I have been driving at a safe speed with no other vehicles or people around and the dashboard will beep and light up brake! Brake!
02/18/2026 · Electrical system
The radio system failed two years ago Many drivers with the same car have similar problem.
01/09/2026 · Body / structure
The contact owns a 2020 Mitsubishi Outlander. The contact received notification of NHTSA Campaign Number: 25V507000 (Structure) and requested to be removed from the recall distribution list. The local dealer was contacted, and the vehicle was repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
12/19/2025 · Electrical system
I believe the locks should be recalled my Lock Actuatora on my 2020 Mitsubishi outlander keeps going out……both my passenger front and back are out for a second time. And driver side doesn’t always unlock and lock with the key fob. All have been fixed before and it has been less than a year after being fixed. This is a safety issue and I think they need to…