2023 Rivian Edv 500 recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.
2 safety recalls, most serious first
1. Lights
What's wrong, in plain English: Headlights, tail lights or turn signals may not work, making the car hard to see. The headlights may be improperly aimed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices and Associated Equipment."
What could happen: Improperly aimed headlights can result in insufficient illumination of the road, decreasing the driver's visibility and increasing the risk of a crash.
The fix: Rivian will inspect and adjust the headlight alignment as necessary, free of charge. Owner notification letters were mailed June 28, 2024. Owners may contact Rivian customer service at 1-888-748-4264. Rivian's number for this recall is FSAM-1445.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 EDV 500.
- Book a repair at any authorized Rivian dealer. Quote NHTSA campaign 24V367000 (manufacturer code FSAM-1445).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-888-748-4264.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: EXTERIOR LIGHTING:HEADLIGHTS
Summary: Rivian Automotive, LLC. (Rivian) is recalling certain 2023-2024 EDV, R1S, and R1T vehicles. The headlights may be improperly aimed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices and Associated Equipment."
Consequence: Improperly aimed headlights can result in insufficient illumination of the road, decreasing the driver's visibility and increasing the risk of a crash.
Remedy: Rivian will inspect and adjust the headlight alignment as necessary, free of charge. Owner notification letters were mailed June 28, 2024. Owners may contact Rivian customer service at 1-888-748-4264. Rivian's number for this recall is FSAM-1445.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
2. Seat belts
What's wrong, in plain English: Seat belts may not hold you in a crash. The driver's seat belt pretensioner cable may become damaged.
What could happen: A damaged seat belt pretensioner cable may not restrain the occupant as intended, increasing the risk of injury during a crash.
The fix: Rivian has released an over-the-air (OTA) software update. In addition Rivian will inspect and replace the driver's seat belt pretensioner assembly as necessary, free of charge. Owner notification letters were mailed January 16, 2026. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for th…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 EDV 500.
- Book a repair at any authorized Rivian dealer. Quote NHTSA campaign 25V816000 (manufacturer code FSAM-1770).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-888-748-4261.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: SEAT BELTS:PRETENSIONER
Summary: Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 EDV vehicles. The driver's seat belt pretensioner cable may become damaged.
Consequence: A damaged seat belt pretensioner cable may not restrain the occupant as intended, increasing the risk of injury during a crash.
Remedy: Rivian has released an over-the-air (OTA) software update. In addition Rivian will inspect and replace the driver's seat belt pretensioner assembly as necessary, free of charge. Owner notification letters were mailed January 16, 2026. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1770.
Notes:
Useful for owners
Owner complaints filed with NHTSA
Most complained-about parts: Seat belts (10), Suspension (2), Unknown Or Other (1), Transmission / drivetrain (1), Steering (1).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
06/24/2026 · Unknown Or Other
Air conditioner turns off when bulkhead door (inside vehicle) senses it is closed. I have 30 Rivian vehicles that this update has happened to and I have multiple driver's a day that are being affected by heat related issue with this new update.
04/16/2026 · Suspension
The rear axle beam on this vehicle is cracked. The beam is nearly cracked all the way through with just a small amount of material still holding it together. An image is attached showing the part failure.
02/09/2026 · Suspension
During inspection we found the rear axle of this vehicle has a crack through it traveling vertically through the axle. The break is on the driver side rear of the vehicle and extends about 80% up the entire axle width. The attached images are taken from the rear of the vehicle.
02/09/2026 · Seat belts
During operation the seatbelt connection to the pretensioner fell apart. There is a plastic housing that the seatbelt anchor is connected to. That metal anchor came apart from inside of the plastic housing and could not be reconnected. Vehicle will need a new seatbelt installed. The pretensioner mounting cable is still intact, just the connection plate…
11/13/2025 · Seat belts
The seatbelt cable completely snapped- it's a huge metal cord and should not have failed.
10/16/2025 · Seat belts
The ANCHOR - SEAT BELT_PTP 1_5 PRE-TENSION POINT snaps on these vehicles very often
10/13/2025 · Seat belts
The seatbelt pretensioner failed in the Rivian EDV 700. This is a common problem and puts drivers at serious risk of injury or death in an accident. The pretensioner comes apart without warning. We have seen this on several of the Rivian EDV 700s in our fleet.
10/06/2025 · Seat belts
Seat belt relaeases from the anchor point causing a major concern with this vehicle. We have multiple failures at the same point.