2023 Rivian R1s recalls & complaints

1. Airbags

What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. The fasteners that secure the right and left side curtain air bags may be improperly secured.

What could happen: Improperly secured side curtain air bags may not perform as intended, increasing the risk of injury during a crash.

The fix: Dealers will secure or replace the side curtain air bags as necessary, free of charge. All owners have been notified and all vehicles will be repaired by March 15, 2023. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1185.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 R1S.
2. Book a repair at any authorized Rivian dealer. Quote NHTSA campaign 23V159000 (manufacturer code FSAM-1185).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-888-748-4261.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

2. Lights

What's wrong, in plain English: Headlights, tail lights or turn signals may not work, making the car hard to see. The reverse light beam may not be visible from certain angles. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

What could happen: Reduced visibility of the reverse lights increases the risk of a crash.

The fix: Rivian will repair or replace the reverse lights, free of charge. Owner notification letters were mailed July 12, 2023. Owners may contact Rivian customer service at 1-855-748-4265. Rivian's number for this recall is FSAM-1216.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 R1S.
2. Book a repair at any authorized Rivian dealer. Quote NHTSA campaign 23V233000 (manufacturer code FSAM-1216).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-855-748-4265.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

3. Visibility (wipers / glass) — software update

What's wrong, in plain English: You may not be able to see the road clearly. A software update may have deactivated the defroster and defogger system controls.

What could happen: The inability to operate the windshield defrosting and defogging system can decrease the driver's visibility, increasing the risk of a crash.

The fix: Rivian has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1331.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 R1S.
2. This recall may be fixed by an over-the-air software update. Check the car's screen or app before booking a dealer visit.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-888-748-4261.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

4. Lights

What's wrong, in plain English: Headlights, tail lights or turn signals may not work, making the car hard to see. The headlights may be improperly aimed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices and Associated Equipment."

What could happen: Improperly aimed headlights can result in insufficient illumination of the road, decreasing the driver's visibility and increasing the risk of a crash.

The fix: Rivian will inspect and adjust the headlight alignment as necessary, free of charge. Owner notification letters were mailed June 28, 2024. Owners may contact Rivian customer service at 1-888-748-4264. Rivian's number for this recall is FSAM-1445.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 R1S.
2. Book a repair at any authorized Rivian dealer. Quote NHTSA campaign 24V367000 (manufacturer code FSAM-1445).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-888-748-4264.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

5. Airbags

What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. The attachment clips on the upper B-pillar and/or C-pillar trim panels may have been damaged during a service procedure.

What could happen: Damaged pillar trim panel clips can result in improper side curtain air bag deployment, increasing the risk of injury during a crash.

The fix: Rivian will replace the pillar trim panels, free of charge. Owner notification letters were mailed July 16, 2024. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM 1464.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 R1S.
2. Book a repair at any authorized Rivian dealer. Quote NHTSA campaign 24V408000 (manufacturer code FSAM 1464).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-888-748-4261.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

6. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. The maximum vehicle capacity weight value on the tire placard label is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

What could happen: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

The fix: Rivian will mail owners a corrected overlay tire placard label, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact Rivian customer service at 1-888-748-4264. Rivian's number for this recall is FSAM-1491.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 R1S.
2. Book a repair at any authorized Rivian dealer. Quote NHTSA campaign 24V458000 (manufacturer code FSAM-1491).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-888-748-4264.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

7. Seat belts

What's wrong, in plain English: Seat belts may not hold you in a crash. The D-ring bolts for one or both front seat belt anchorage assemblies may not have been properly installed.

What could happen: An improperly secured seat belt may not restrain an occupant as intended, increasing the risk of injury during a crash.

The fix: Rivian will inspect and properly secure the seat belt anchorage assemblies as necessary, free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1681.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 R1S.
2. Book a repair at any authorized Rivian dealer. Quote NHTSA campaign 25V370000 (manufacturer code FSAM-1681).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-888-748-4261.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

8. Suspension

What's wrong, in plain English: Parts can break and cause loss of control. The toe link may have been reassembled incorrectly during service procedures performed before March 10, 2025.

What could happen: The toe link joint may separate, increasing the risk of a crash.

The fix: Rivian will replace the rear toe link bolts, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1794. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.go…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 R1S.
2. Book a repair at any authorized Rivian dealer. Quote NHTSA campaign 26V003000 (manufacturer code FSAM-1794).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-888-748-4261.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

9. Seat belts

What's wrong, in plain English: Seat belts may not hold you in a crash. The bolts that secure the second-row driver and passenger side seat belt retractor assemblies may be improperly tightened.

What could happen: An improperly secured seat belt retractor may not adequately restrain the seat occupant, increasing the risk of injury during a crash.

The fix: Rivian will inspect and tighten the bolts as necessary, free of charge. Owner notification letters were mailed March 2, 2026. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1795.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 R1S.
2. Book a repair at any authorized Rivian dealer. Quote NHTSA campaign 26V009000 (manufacturer code FSAM-1795).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-888-748-4261.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

10. Backup camera

What's wrong, in plain English: The rear camera may not show an image when reversing. The rearview camera image may be obstructed by a notification when in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

What could happen: An obstructed rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

The fix: Rivian has released an over-the-air (OTA) software update, free of charge. Owner notification letters are expected to be mailed November 9, 2026. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1866. Vehicle Identification Numbers (VINs) involved in this recall wil…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 R1S.
2. Book a repair at any authorized Rivian dealer. Quote NHTSA campaign 26V597000 (manufacturer code FSAM-1866).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-888-748-4261.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

Owner complaints filed with NHTSA

Most complained-about parts: Airbags (29), Unknown Or Other (18), Electrical system (16), Seats (12), Suspension (8).

Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.