2023 Subaru Solterra recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.
4 safety recalls, most serious first
1. Wheels / tires
What's wrong, in plain English: A wheel or tire can fail while driving. The hub bolts on the wheels may loosen, causing a wheel to detach from the vehicle after low-mileage use.
What could happen: A wheel detaching from a moving vehicle can result in a loss of vehicle control, increasing the risk of a crash.
The fix: Owners are advised not to drive their vehicles until they are repaired. Dealers will replace the hub bolts and wheels, free of charge. Letters notifying owners of the safety risk were mailed June 27, 2022. A second letter will be sent once the remedy is available. Owners may contact Toyota's customer service at 1-…
What to do
- Do not drive this vehicle until the recall repair is done. The manufacturer has told owners to park it.
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 Solterra.
- Book a repair at any authorized Subaru dealer. Quote NHTSA campaign 22V444000.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-331-4331.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: WHEELS:HUB
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Subaru Solterra and Toyota BZ4X vehicles. The hub bolts on the wheels may loosen, causing a wheel to detach from the vehicle after low-mileage use.
Consequence: A wheel detaching from a moving vehicle can result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until they are repaired. Dealers will replace the hub bolts and wheels, free of charge. Letters notifying owners of the safety risk were mailed June 27, 2022. A second letter will be sent once the remedy is available. Owners may contact Toyota's customer service at 1-800-331-4331.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
2. Wheels / tires
What's wrong, in plain English: A wheel or tire can fail while driving. Improperly tightened hub bolts may loosen and cause the wheels to detach from the vehicle.
What could happen: Wheel detachment while driving can result in a loss of vehicle control, increasing the risk of a crash.
The fix: Owners are advised not to drive their vehicle until the repair has been completed. Dealers will inspect and tighten the hub bolts, if necessary, free of charge. Owner notification letters are expected to mailed March 1, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this…
What to do
- Do not drive this vehicle until the recall repair is done. The manufacturer has told owners to park it.
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 Solterra.
- Book a repair at any authorized Subaru dealer. Quote NHTSA campaign 23V064000 (manufacturer code WRE-23).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-844-373-6614.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: WHEELS:HUB
Summary: Subaru of America, Inc. (Subaru) is recalling certain 2023 Solterra vehicles. Improperly tightened hub bolts may loosen and cause the wheels to detach from the vehicle.
Consequence: Wheel detachment while driving can result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Owners are advised not to drive their vehicle until the repair has been completed. Dealers will inspect and tighten the hub bolts, if necessary, free of charge. Owner notification letters are expected to mailed March 1, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRE-23.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
3. Visibility (wipers / glass)
What's wrong, in plain English: You may not be able to see the road clearly. During certain HVAC system faults, such as electrical compressor failure, the defroster and defogger system may become inoperative.
What could happen: An inoperative defroster and defogger system can decrease the driver's visibility under certain driving conditions, increasing the risk of a crash.
The fix: Dealers will update the HVAC control ECU software, free of charge. Dealers will also inspect the electrical compressor, and replace it, if necessary, free of charge. Owner notification letters were mailed October 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 Solterra.
- Book a repair at any authorized Subaru dealer. Quote NHTSA campaign 25V577000 (manufacturer code 25TB07 and 25TA07).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-331-4331.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 bZ4X, Lexus RZ, and Subaru Solterra vehicles. During certain HVAC system faults, such as electrical compressor failure, the defroster and defogger system may become inoperative.
Consequence: An inoperative defroster and defogger system can decrease the driver's visibility under certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will update the HVAC control ECU software, free of charge. Dealers will also inspect the electrical compressor, and replace it, if necessary, free of charge. Owner notification letters were mailed October 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB07 and 25TA07. Lexus' numbers for this recall are 25LB04 and 25LA04. Subaru's number for this recall is WRD-25.
Notes:
4. Backup camera
What's wrong, in plain English: The rear camera may not show an image when reversing. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
What could happen: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
The fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 Solterra.
- Book a repair at any authorized Subaru dealer. Quote NHTSA campaign 25V744000 (manufacturer code 25TB13 and 25LB06).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-331-4331.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: BACK OVER PREVENTION:DISPLAY FUNCTION
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Notes:
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Digital tire pressure gauge
- 2023 Subaru Solterra owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Forward Collision Avoidance (9), Electrical system (8), Unknown Or Other (8), Vehicle Speed Control (6), Brakes (4).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
05/07/2025 · Suspension
I am writing to express my concern regarding a series of significant issues I’ve experienced with my vehicle, all occurring within a span of less than six months and well within the 3-year/36,000-mile warranty period. 1.Battery Failure in Cold Weather: After the first exposure to below-freezing temperatures, the vehicle would not start on multiple occasions…
04/21/2025 · Electrical system · crash
Sudden unintended acceleration while maneuvering to park. The acceleration was instantaneous and forceful, that in less than 20 feet of rapid movement the car forced itself over some utility poles laying behind the intended parking spot, and jumped from the utility poles, fast enough so that the first ground contact was nearly 10 feet beyond the poles (as…
04/16/2025 · Brakes
Solterra 2023 bought Dec 23, 2022 Report: 1. Unintended Acceleration while parking. 2. No braking power till few feet away from fence. Incident:1. Prior parking, owner had accidentally touched the Regenerative Braking Paddle which is right next to turn signal lever. 2. Approaching a row of trees within 2 feet, the Solterra lurched f…
03/06/2025 · Vehicle Speed Control · crash
My Subaru Solterra EV was parked in the driveway of an Airbnb in Virginia. We were about to depart to return home. Vehicle was turned on and driver commenced to back out of the driveway, however rear safety warning activated as car neared a bush. Driver stopped vehicle, then placed in Drive in order to pull forward a few feet to negotiate putting the car…
02/18/2025 · Visibility (wipers / glass)
The contact owns a 2023 Subaru Solterra. The contact stated while driving at an undisclosed speed, the heating system became inoperable. The contact stated that the heating system failed to function properly and was blowing out cold air instead of heat. The vehicle was taken to the dealer and the failure was duplicated by the dealer; however, the dealer was…
02/06/2025 · Unknown Or Other
A/C Air compressor failure resulting in no heat. Report as very common problem on internet but no recall or other fix. $3000 repair in a car approximately 2 years old.
01/31/2025 · Electrical system
Driving vehicle during rain storm at 10mph through standing water approximately 1 foot depth while exiting freeway in San Francisco caused front bumper components to loosen/crack, front fender liners to tear off, thereby exposing the electrical components of the battery drive unit and electricals under the front hood, including high voltage cables to be exp…
12/28/2024 · Brakes
Vehicle stopped dramatically at low speed in snow while sensors were freaking out and flashing reverse breaking sensor problem. Car has been in shop for 6 weeks. My concern is the breaks auto/over corrected and caused my car to slide in snow.