2016 Toyota Prius V recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.
1 safety recall, most serious first
1. Hybrid / EV system
What's wrong, in plain English: High-voltage battery or drive system. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
What could happen: An unexpected hybrid power system shut down may increase the risk of a crash.
The fix: Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2016 PRIUS V.
- Book a repair at any authorized Toyota dealer. Quote NHTSA campaign 20V369000 (manufacturer code 20TB10 / 20TA10).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-888-270-9371.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: HYBRID PROPULSION SYSTEM: INVERTER
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence: An unexpected hybrid power system shut down may increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Useful for owners
Owner complaints filed with NHTSA
Most complained-about parts: Visibility (wipers / glass) (43), Unknown Or Other (32), Electrical system (24), Brakes (21), Engine (20).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
12/13/2025 · Vehicle Speed Control · crash
On [XXX] at [XXX] I was backing out of a driveway when my 2016 Prius V5 accelerated on its own. When I applied the brakes, nothing happened. I hit a curb, which flattened the front passenger tire. In order to get the car to stop, I took it out of gear and put it in neutral. The car finally came to a stop. My speed while backing out of the driveway was less…
04/29/2025 · Electrical system
Car was driving fine one day and then while driving down the interstate I had the Pre collision system malfunction error, Brake light came on, Cruise will not operate, ABS light is on. After much research it seems Prius V has a common issue with brake booster faulting.
04/11/2025 · Lights
The headlights are either too bright or aimed poorly that it blinds oncoming traffic, who frequently flash their high beams at me. This occurs without any load in back and without me using the high beams. Can Toyota either adjust the bulbs or place a film on the headlights to prevent blinding oncoming traffic? Thank you!
03/13/2025 · Engine
Water pump failed without warning and caused irreparable damage to the engine ("blown" engine requiring replacement). Vehicle began to stall and not respond to attempted acceleration while traveling on 4 lane divided highway, 55 mph speed limit. One "Maintenance Required" message was received the previous week, but disappeared. This is the same message t…
01/25/2025 · Engine
Refer to TSB 0135-19 dealer denied repairing under the California emissions defect and performance warranty.
01/16/2025 · Steering
My car suddenly stopped in the middle of the road with message "Hybrid system stopped steering power low". Safety concern to this happen on the middle of road during rain or cold.
10/07/2024 · Fuel system
Driving on the freeway the car stalled and was unable to accelerate. The issue seems identical to the 2020 recall. 2020-06-23 Recall no. 20V369000 Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within…
07/09/2024 · Transmission / drivetrain
During summer months when temperatures are above 100 degrees when accelerating from a complete stop I can hear the engine rev and the RPMs increase but the vehicle will move at 1-2 mph. Even if the accelerator is to the floor. After 3-4 seconds the tires will squeal and the vehicle will be jolted forward then it will slowly accelerate. This happens occasion…