2017 Toyota Prius V recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.
1 safety recall, most serious first
1. Hybrid / EV system
What's wrong, in plain English: High-voltage battery or drive system. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
What could happen: An unexpected hybrid power system shut down may increase the risk of a crash.
The fix: Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2017 PRIUS V.
- Book a repair at any authorized Toyota dealer. Quote NHTSA campaign 20V369000 (manufacturer code 20TB10 / 20TA10).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-888-270-9371.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: HYBRID PROPULSION SYSTEM: INVERTER
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence: An unexpected hybrid power system shut down may increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- 2017 Toyota Prius V owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Visibility (wipers / glass) (18), Vehicle Speed Control (14), Brakes (14), Unknown Or Other (13), Engine (12).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
07/18/2025 · Body / structure · crash
Standing at a red light and someone rear ended
07/18/2025 · Fuel system
During hot temperatures and after coming to a full stop, the car stalls/hesitates significantly (5-6seconds) when pushing the gas pedal. The car eventually proceeds but the issue reoccurs. It can only be intermittently reproduced and no codes are shown on the car dashboard. Mechanics are unable to identify the source of the issue so it cannot be resolved.
02/27/2025 · Engine
The contact owns a 2017 Toyota Prius. The contact stated that while driving approximately 25-30 MPH, the vents were blowing out cold air. The check engine warning light was illuminated. The contact was adding coolant to the coolant reservoir every three to four days. The vehicle was taken to the local dealer, where it was diagnosed and determined that the c…
11/27/2024 · Transmission / drivetrain
The contact owns a 2017 Toyota Prius. The contact stated while the contact's wife was driving at an undisclosed speed, the accelerator pedal was depressed. The accelerator pedal was depressed, however the vehicle failed to accelerate as intended. The contact stated that the vehicle stalled and jerked. The vehicle was driven to the residence. The contact st…
11/21/2024 · Engine
Dear NHTSA, I am seeking assistance and compensation for ongoing warranty and repair issues with my Toyota Prius. Key Incident Timeline: •March 21, 2024: Dashboard message “Grille Shutter Inoperable” •March 25, 2024: Toyota of Glendale visit •Charged $220 for diagnostics •Refused to honor service bulletin •Vehicle mileage: 149,217 Customer Service Interacti…
10/20/2024 · Wheels / tires
While driving I heard noises, like “flap,flap,flap”. Pulled over to look at the tire and saw that the tire was peeling. Changed to the donut spare tire and went to “Firestone” 5 days later to have a new tire put on because the original service shop, “Mr King auto services center”, would not take any responsibility for a the tire that was purchased and insta…
07/30/2024 · Unknown Or Other
While driving the speed limit of 70mph on a major highway, the sunroof on my 2017 Toyota Prius exploded. There was no warning of any kind: no other traffic nearby so no rock or debris from another vehicle; no overpass or bridge so nothing from above; it was a mild sunny day of 76 degrees so not a weather factor; and by the angle of the glass that remains…
07/22/2024 · Engine
Coolant leaking into exhaust And engine also vehicle suddenly stops for no reason now engine is completely broken due to the coolant going into the motor oil