2009 Volkswagen Cc recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.
4 safety recalls, most serious first
1. Airbags
What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
What could happen: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
The fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially sup…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2009 CC.
- Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 18V148000 (manufacturer code 69Q9).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-893-5298.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
2. Fuel system
What's wrong, in plain English: Fuel lines, tank or pump. Fuel problems usually mean a leak, and leaks mean fire risk. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
What could happen: If the fuel pump fails, the engine will stall, increasing the risk of a crash.
The fix: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2009 CC.
- Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 17V509000 (manufacturer code 20AE).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-893-5298.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Consequence: If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
3. Airbags
What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
What could happen: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
The fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2009 CC.
- Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 16V078000.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-893-5298.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
4. Seat belts
What's wrong, in plain English: Seat belts may not hold you in a crash. SOME AFFECTED VEHICLES MAY HAVE AN INCORRECTLY ROUTED RIGHT FRONT PASSENGER SEAT BELT BUCKLE WIRING HARNESS, CREATING THE POTENTIAL FOR WIRES TO BECOME DAMAGED WHEN THE SEAT IS MOVED FULLY UP OR DOWN OR BACK AND FORTH. IF THIS WIRING DAMAGE OCCURS, THE AIRBAG CONTROL MODULE WILL SWITCH TO A FALLBACK ALGORITHM AND DEACTIVATE THE PASSENGER'S FRONTAL AIR BAG.
What could happen: IN THE EVENT OF A CRASH, THE PASSENGER'S FRONTAL AIRBAG WILL NOT DEPLOY AND WILL NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
The fix: DEALERS WILL INSPECT AND ADJUST THE ROUTING OF THE RIGHT FRONT PASSENGER SEAT BELT WIRING HARNESS. IF A DAMAGED WIRING HARNESS IS FOUND, THE HARNESS WILL BE REPLACED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING APRIL 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2009 CC.
- Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 09V097000.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-822-8987.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: SEAT BELTS:FRONT:BUCKLE ASSEMBLY
Summary: VOLKSWAGEN IS RECALLING APPROXIMATELY 5,000 MY 2009 CC VEHICLES. SOME AFFECTED VEHICLES MAY HAVE AN INCORRECTLY ROUTED RIGHT FRONT PASSENGER SEAT BELT BUCKLE WIRING HARNESS, CREATING THE POTENTIAL FOR WIRES TO BECOME DAMAGED WHEN THE SEAT IS MOVED FULLY UP OR DOWN OR BACK AND FORTH. IF THIS WIRING DAMAGE OCCURS, THE AIRBAG CONTROL MODULE WILL SWITCH TO A FALLBACK ALGORITHM AND DEACTIVATE THE PASSENGER'S FRONTAL AIR BAG.
Consequence: IN THE EVENT OF A CRASH, THE PASSENGER'S FRONTAL AIRBAG WILL NOT DEPLOY AND WILL NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT AND ADJUST THE ROUTING OF THE RIGHT FRONT PASSENGER SEAT BELT WIRING HARNESS. IF A DAMAGED WIRING HARNESS IS FOUND, THE HARNESS WILL BE REPLACED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING APRIL 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Notes: VOLKSWAGEN RECALL NO. 69H3/S3. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- 2009 Volkswagen Cc owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Airbags (59), Fuel system (39), Engine (30), Electrical system (13), Gasoline (8).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
08/28/2019 · Fuel system
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT THE FUEL PUMP LEAKED AND SPLASHED FUEL AT ALL TIMES. THE CONTACT STATED THAT THE REAR PASSENGER SEAT WAS SOAKED WITH FUEL AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DREYER & REINBOLD VOLKSWAGEN (800-315-2288, LOCATED AT 1301 SOUTH US 31, STE 3, GREENWOOD, IN 46143)…
06/27/2019 · Suspension
VW IS AWARE THAT THERE ARE ISSUES WITH MANY OF THEIR CARS FOR VW/AUDI/PORSCHE WHERE THE TIMING CHAIN GIVES PREMATURELY AND NO RECALL HAS BEEN DONE ON THESE VEHICLES. THERE IS A CIVIL LAWSUIT THAT HAS BEEN SETTLED BUT THE PAYOUTS HAVE NOT BEEN DISSEMINATED SINCE IT WAS SETTLED IN 2018. THIS IS A MAJOR CONCERN DUE TO THERE BEING A VAST NUMBER OF MAKES AND MOD…
04/03/2019 · Electrical system
VEHICLE LOSS OF POWER WHILE IN MOTION, ENGINE STALL AND DRAINED BATTERY.
03/11/2019 · Body / structure
INTERIOR HEAD LINER CLOTH HAS COME COMPLETELY LOOSE AND OBSCURING LINE OF SIGHT THRU REAR WINDOW. THE CAR IS GARAGE KEPT IT IS 10 YEARS OLD WITH LESS THAN 73K MILES ORIGINAL PURCHASER OWNER. WIFE PULLED IT FROM GARAGE AND AS SHE WAS BACKING THE HEADLINER CLOTH LET GO FROM ROOF MOLDING. I BELIEVE WE ARE NOT THE ONLY ONES EXPERIENCING THIS THE DEALERSHIP SAID…
03/08/2019 · Electrical system
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. ON SEVERAL OCCASIONS, AFTER THE VEHICLE WAS PARKED OVERNIGHT, THE BATTERY BECAME DRAINED AND THE VEHICLE FAILED TO START. THE BATTERY WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AN INDEPENDENT MECHANIC WAS CONSULTED, BUT WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE…
02/22/2019 · Fuel system
2009 VOLKSWAGEN CC SPORT TURBO. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR REPLACEMENT OF DEFECTIVE FUEL PUMP CONTROL MODULE. *LD *TR
02/12/2019 · Airbags
TAKATA RECALL - I HAVE RECEIVED URGENT RECALLS SINCE APRIL 2016...I HAVE BEEN DRIVING WITH A KNOWN DANGEROUS/DEADLY ISSUE FOR 34 MONTHS...I HAVE ATTEMPTED TO HAVE THE SERVICE COMPLETED, HAVE BEEN ON A WAITING LIST AT SEVERAL DEALERSHIPS, WAS PUT ON ANOTHER ONE TODAY AFTER MAKING ANOTHER CALL. HOW DOES TAKATA GET AWAY WITH THIS??? I WAS TOLD TO WAIT ON FUEL…
01/31/2019 · Electrical system
THE EPC LIGHT CAME ON WHILE DRIVING. THE CAR SUDDENLY LOST POWER, I KEPT HAVING TO TAKE MY FOOT OFF THE GAS, AND THEN REAPPLY, IT EVENTUALLY GOT UP TO A DECENT SPEED ON THE INTERSTATE, THEN SUDDENLY LOST ALL POWER REGARDLESS OF WHAT I DID. WAS ALMOST HIT BY AN 18 WHEELER. THIS IS THE MOST DANGEROUS AND RIDICULOUS THING TO BUILD A CAR THAT TELLS IT TO SHUT…