RecallPlainVehicle recalls, explained in plain English

2012 Volkswagen Cc recalls & complaints

6 high-risk recalls and 230 owner complaints. Check every recall is completed before buying.
6recalls
6high risk
0stop-driving
230complaints

Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.

6 safety recalls, most serious first

High risk Campaign 18V329000 · announced 16/05/2018 (7 years ago)

1. Unknown Or Other

What's wrong, in plain English: A vehicle part that may fail. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

What could happen: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

The fix: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2012 CC.
  2. Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 18V329000.
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-800-893-5298.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: UNKNOWN OR OTHER
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

High risk Campaign 18V148000 · announced 06/03/2018 (8 years ago)

2. Airbags

What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

What could happen: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

The fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially sup…

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2012 CC.
  2. Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 18V148000 (manufacturer code 69Q9).
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-800-893-5298.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

High risk Campaign 17V509000 · announced 16/08/2017 (8 years ago)

3. Fuel system

What's wrong, in plain English: Fuel lines, tank or pump. Fuel problems usually mean a leak, and leaks mean fire risk. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.

What could happen: If the fuel pump fails, the engine will stall, increasing the risk of a crash.

The fix: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2012 CC.
  2. Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 17V509000 (manufacturer code 20AE).
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-800-893-5298.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Consequence: If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

High risk Campaign 15V483000 · announced 04/08/2015 (11 years ago)

4. Airbags

What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

What could happen: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

The fix: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free…

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2012 CC.
  2. Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 15V483000.
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-800-822-8987.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: AIR BAGS:FRONTAL
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Consequence: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

High risk Campaign 16V078000 · announced 10/02/2016 (10 years ago)

5. Airbags

What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

What could happen: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

The fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen…

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2012 CC.
  2. Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 16V078000.
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-800-893-5298.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

High risk Campaign 11V312000 · announced 06/06/2011 (15 years ago)

6. Wheels / tires

What's wrong, in plain English: A wheel or tire can fail while driving. 138, "TIRE PRESSURE MONITORING SYSTEM (TPMS)." THE FACTORY INSTALLED WHEELS AND TIRES WERE REPLACED AT THE PORT WITH ACCESSORY WHEELS AND TIRES THAT WERE NOT EQUIPPED WITH THE PROPER TPMS SENSORS.

What could happen: WITH THE INCORRECT TPMS SENSORS, DRIVERS WILL RECEIVE A CONSTANT WARNING FROM THE TIRE PRESSURE MONITOR SYSTEM. THE SYSTEM ALERTS THE DRIVER BUT, DUE TO INCORRECT TPMS SENSORS, THE SYSTEM CANNOT DETERMINE IF THE VEHICLE TIRES ARE PROPERLY INFLATED. THIS INCREASES THE RISK THAT THE VEHICLE WILL BE D…

The fix: VOLKSWAGEN WILL REPLACE THE TPMS SENSORS WITH THE PROPER SENSORS TO MAKE THE TPMS SYSTEM OF THE VEHICLES COMPLIANT WITH FMVSS 138. AS OF JUNE 1, 2011, VOLKSWAGEN HAS CONTACTED ALL AFFECTED CUSTOMERS TO SCHEDULE THE REPAIRS FREE OF CHARGE. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2012 CC.
  2. Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 11V312000.
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-800-822-8987.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Summary: VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012, CC VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLES SAFETY STANDARD NO. 138, "TIRE PRESSURE MONITORING SYSTEM (TPMS)." THE FACTORY INSTALLED WHEELS AND TIRES WERE REPLACED AT THE PORT WITH ACCESSORY WHEELS AND TIRES THAT WERE NOT EQUIPPED WITH THE PROPER TPMS SENSORS.
Consequence: WITH THE INCORRECT TPMS SENSORS, DRIVERS WILL RECEIVE A CONSTANT WARNING FROM THE TIRE PRESSURE MONITOR SYSTEM. THE SYSTEM ALERTS THE DRIVER BUT, DUE TO INCORRECT TPMS SENSORS, THE SYSTEM CANNOT DETERMINE IF THE VEHICLE TIRES ARE PROPERLY INFLATED. THIS INCREASES THE RISK THAT THE VEHICLE WILL BE DRIVEN WITH ONE OR MORE UNDERINFLATED TIRES, INCREASING THE RISK OF A TIRE FAILURE THAT MAY LEAD TO A CRASH.
Remedy: VOLKSWAGEN WILL REPLACE THE TPMS SENSORS WITH THE PROPER SENSORS TO MAKE THE TPMS SYSTEM OF THE VEHICLES COMPLIANT WITH FMVSS 138. AS OF JUNE 1, 2011, VOLKSWAGEN HAS CONTACTED ALL AFFECTED CUSTOMERS TO SCHEDULE THE REPAIRS FREE OF CHARGE. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Notes: VOLKSWAGEN SAFETY RECALL NO. 44J4/XO. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

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Owner complaints filed with NHTSA

230complaints
11crashes
3fires
8injuries
0deaths

Most complained-about parts: Airbags (86), Engine (66), Fuel system (61), Electrical system (38), Steering (12).

Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.

Read recent complaints (8)

04/16/2025 · Wheels / tires
The tire pressure light continues to alert never going away and tire store says it's a sensor but it's causing my tires to get worn quicker and have had 2 blowouts I have tried to get this resolved and repaired by Volkswagen but the customer service employee said I was crazy because they have never had 1 recall on my vehicle and that she was going to report…

05/05/2024 · Transmission / drivetrain
I was driving on the highway and out of no where it threw its self into neutral and the gear indicator was flashing with a wrench and it can move for like 5 mins then does it again was told the whole MECHtrnical in the transmission

04/23/2024 · Fuel system
Well first off there was a recall on my year make and model but I guess it only lasted like a couple years .so twice already my fuel pump. Has needed to be replaced.which is what the recall was for .so I was driving In the fast lane on the freeway when out of nowhere my car just stalled putting me and my passenger in risk of being rammed from behind .I've h…

05/31/2023 · Electrical system
Vehicle stalls when accelerating or traveling at high rates of speed and it will lose power. It bumps and jolts to life. My RPM shoots up and and down. It lags to accelerate when the gas pedal is pressed to accelerate it suddenly jolts. Battery, Epc light, as well as engine light come on immediately.

11/24/2022 · Engine
I'm part of a class action lawsuit where I was denied after sending all of the pertinent information the attorney's requested. I have all documentation of the correspondence which was requested with contact information to the Volkswagen company and other recipients. The class action is "Engine Water Pump Settlement". The water pump was faulty in this vehic…

09/09/2021 · Fuel system
I have a VW CC 2012 --Vin [XXX]-- I have 87K and since 40K , I am going on my 3rd fuel pump, I only put in Premium gas with a fuel injector cleaner every 6K miles, I am not sure if this warrants investigation but I am putting this out there in case there are similar cars in this class/model. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT…

08/21/2021 · Fuel system
Problem with Vapor Canister. Car won’t fill gas and smells like gas from cabin.

08/01/2021 · Steering
The Power Steering keeps failing while driving. It is available for inspection, ASAP. This is a very dangerous hazard to lose the ability to steer the vehicle at any speed. I have not taken to my mechanic, yet. I have read all sorts of problems with steering since the Takata Air Bag Replacement Recall. Ever since the AirBag Replacement, many of my warnin…

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