2023 Volkswagen Id.4 recalls & complaints

1. Backup camera

What's wrong, in plain English: The rear camera may not show an image when reversing. The rearview camera image may be blank or unresponsive when the vehicle is placed in reverse gear or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

What could happen: An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.

The fix: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed to Audi owners February 14, 2023. Volkswagen owners will receive an owner notification letter once remedy parts become available. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer se…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 ID.4.
2. Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 22V823000 (manufacturer code (Volkswagen) 91EK and (Audi) 91EL).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-893-5298.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

2. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The electric motor sealing ring was improperly assembled, which may allow coolant to leak into the high-voltage system and interfere with the CAN communication and power supply.

What could happen: Coolant that leaks into the high-voltage system may impact safety-critical systems and warning lights, causing a loss of vehicle control or unintended air bag deployment, and increasing the risk of a crash or injury.

The fix: Dealers will inspect and replace the electric motor, if necessary, free of charge. Owner notification letters are expected to be mailed January 6, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 19Q9.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 ID.4.
2. Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 22V830000 (manufacturer code 19Q9).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-893-5298.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

3. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The 12-Volt battery charging cable may contact the steering column shaft and cause the cable insulation to wear, possibly resulting in a short circuit.

What could happen: A short circuit may cause a loss of drive power, increasing the risk of a crash. A short circuit also increases the risk of a vehicle fire.

The fix: Owners are advised to park outside and away from structures until the remedy has been completed. Dealers will inspect the 12-Volt battery charging cable and repair or replace it, as necessary, free of charge. Owner notification letters are expected to be mailed February 27, 2023. Owners may contact Volkswagen's cus…

What to do

1. Park outside, away from houses, garages and other cars — there is a fire risk even when the vehicle is off.
2. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 ID.4.
3. Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 22V956000 (manufacturer code 97HA).
4. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
5. Manufacturer hotline: 1-800-893-5298.
6. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

4. Body / structure

What's wrong, in plain English: Body panels, frame, doors, hood, trunk or latches. The interior sunshade for the panoramic glass roof may be insufficiently fire retardant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 302, "Flammability of Interior Materials."

What could happen: In a fire, fabric that is not fire retardant may further fuel a fire, increasing the risk of injury.

The fix: Dealers will apply flame retardant to the sunshade fabric, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 60G3.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 ID.4.
2. Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 23V750000 (manufacturer code 60G3).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-893-5298.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

5. Backup camera

What's wrong, in plain English: The rear camera may not show an image when reversing. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."

What could happen: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.

The fix: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 ID.4.
2. Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 24V344000 (manufacturer code 919A).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-893-5298.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

6. Airbags

What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. The fasteners securing the passenger frontal air bag inflator may be loose.

What could happen: An improperly secured air bag inflator may not deploy as intended, increasing the risk of injury during a crash.

The fix: Dealers will inspect and replace the air bag as necessary, free of charge. Owner notification letters were mailed October 10, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen’s number for this recall is 69E8.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 ID.4.
2. Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 24V643000 (manufacturer code 69E8).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-893-5298.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

7. Backup camera

What's wrong, in plain English: The rear camera may not show an image when reversing. The rearview camera image may not display when the vehicle is placed in reverse or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

What could happen: A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.

The fix: Dealers will replace the peripheral camera control module, free of charge. Owner notification letters were mailed December 26, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91B3.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 ID.4.
2. Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 24V875000 (manufacturer code 91B3).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-893-5298.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

8. Transmission / drivetrain

What's wrong, in plain English: The parts that send engine power to the wheels. Failure can mean a sudden loss of power or the car rolling away. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."

What could happen: Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.

The fix: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 ID.4.
2. Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 25V120000 (manufacturer code 97H3).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-893-5298.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

9. Brakes

What's wrong, in plain English: Anything that slows the car down. Treat brake recalls as urgent. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.

What could happen: A loss of vehicle control increases the risk of a crash.

The fix: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 ID.4.
2. Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 25V434000 (manufacturer code 42HX).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-253-2834.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

10. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.

What could happen: A vehicle fire while parked or driving can increase the risk of injury.

The fix: Owners are advised to park outside immediately after charging and not leave their vehicles charging indoors overnight until the recall repair is complete. Also, owners are advised not to use Level 3 DC chargers and to limit the maximum charge of the battery to 80% until the remedy has been completed. Dealers will rep…

What to do

1. Park outside, away from houses, garages and other cars — there is a fire risk even when the vehicle is off.
2. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 ID.4.
3. Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 25V836000 (manufacturer code 93EV).
4. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
5. Manufacturer hotline: 1-800-893-5298.
6. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

11. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.

What could happen: A vehicle fire while parked or driving can increase the risk of injury.

The fix: Owners are advised to park outside immediately after charging and not leave their vehicles charging indoors overnight until the recall repair is complete. Also, owners are advised not to use Level 3 DC chargers and to limit the maximum charge of the battery to 80% until the remedy has been completed. Dealers will rep…

What to do

1. Park outside, away from houses, garages and other cars — there is a fire risk even when the vehicle is off.
2. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 ID.4.
3. Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 26V028000 (manufacturer code 93EW).
4. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
5. Manufacturer hotline: 1-800-893-5298.
6. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

12. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The high-voltage battery may overheat.

What could happen: A high-voltage battery that overheats increases the risk of a fire.

The fix: Dealers will update the high-voltage battery software, and replace the high-voltage battery, as necessary, free of charge. Owner notification letters were mailed March 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EA. Vehicle Identification Numbers…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 ID.4.
2. Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 26V030000 (manufacturer code 93EA).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-893-5298.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

13. Electrical system — fix not yet available

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The high voltage battery may fail and lead to a vehicle fire.

What could happen: A vehicle fire increases the risk of injury.

The fix: Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. The remedy is currently under development. Interim letters, notifying owners of the safety risk, are expected to be mailed November 27, 2026. Additional letters will be sent once the remedy is ava…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 ID.4.
2. The fix is not available yet. Register your contact details with the dealer so they call you when parts arrive.
3. Ask the dealer to confirm the repair is free of charge — safety recall repairs are free by US law.
4. Manufacturer hotline: 1-800-893-5298.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

14. Body / structure

What's wrong, in plain English: Body panels, frame, doors, hood, trunk or latches. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.

What could happen: A vehicle door that opens unexpectedly while driving increases the risk of injury.

The fix: Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expan…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 ID.4.
2. Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 24V651000 (manufacturer code 57J9).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-893-5298.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

Owner complaints filed with NHTSA

Most complained-about parts: Electrical system (231), Unknown Or Other (118), Forward Collision Avoidance (74), Body / structure (60), Vehicle Speed Control (57).

Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.