2023 Volvo Xc40 B5 recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
4 safety recalls, most serious first
1. Brakes — software update
What's wrong, in plain English: Anything that slows the car down. Treat brake recalls as urgent. A diagnostic error in the Brake Control Module 2 (BCM2) may cause a loss of Antilock Brake System (ABS), Electronic Stability Control (ESC), and traction control.
What could happen: A reduction in brake support functions can increase the risk of a crash.
The fix: Volvo will release an over-the-air (OTA) BCM2 software update, free of charge. Owner notification letters are expected to be mailed March 15, 2023. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10217.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 XC40 B5.
- This recall may be fixed by an over-the-air software update. Check the car's screen or app before booking a dealer visit.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-458-1552.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: SERVICE BRAKES, HYDRAULIC
Summary: Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60, V60CC, V90CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic error in the Brake Control Module 2 (BCM2) may cause a loss of Antilock Brake System (ABS), Electronic Stability Control (ESC), and traction control.
Consequence: A reduction in brake support functions can increase the risk of a crash.
Remedy: Volvo will release an over-the-air (OTA) BCM2 software update, free of charge. Owner notification letters are expected to be mailed March 15, 2023. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10217.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
2. Electrical system
What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).
What could happen: The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.
The fix: Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-800-458-1552. Volvo Car's number for this recall is R10225.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 XC40 B5.
- Book a repair at any authorized Volvo dealer. Quote NHTSA campaign 23V188000 (manufacturer code R10225).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-458-1552.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: ELECTRICAL SYSTEM
Summary: Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).
Consequence: The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.
Remedy: Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-800-458-1552. Volvo Car's number for this recall is R10225.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
3. Backup camera — software update
What's wrong, in plain English: The rear camera may not show an image when reversing. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What could happen: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The fix: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10320.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 XC40 B5.
- This recall may be fixed by an over-the-air software update. Check the car's screen or app before booking a dealer visit.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-458-1552.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: BACK OVER PREVENTION:SOFTWARE
Summary: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10320.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
4. Backup camera
What's wrong, in plain English: The rear camera may not show an image when reversing. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What could happen: A rearview camera image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The fix: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 24, 2026. Owners may contact Volvo Car’s customer service at 1-800-458-1552. Volvo Car's number for this recall is R10333. Vehicle Identification Numbers (VINs) involved in…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 XC40 B5.
- Book a repair at any authorized Volvo dealer. Quote NHTSA campaign 25V908000 (manufacturer code R10333).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-458-1552.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: BACK OVER PREVENTION:SOFTWARE
Summary: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2024 C40BEV, 2022-2025 S90, V90CC, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40, and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 24, 2026. Owners may contact Volvo Car’s customer service at 1-800-458-1552. Volvo Car's number for this recall is R10333. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 16, 2026. This recall replaces previous NHTSA recall number 25V282. Vehicles previously repaired under recall 25V282 will need to have the new remedy performed.
Notes:
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Portable jump starter
- 2023 Volvo Xc40 B5 owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Electrical system (12), Backup camera (11), Brakes (10), Forward Collision Avoidance (9), Unknown Or Other (8).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
10/01/2026 · Forward Collision Avoidance
9/4/26: 2023 Volvo XC40 Recharge made an uncommanded collision-avoidance correction at a dead stop. No obstacle ahead, no driver input. No crash/injury. Two prior false alerts (8/25, 8/27). Reported to Volvo Cars Danvers 9/15/26; no finding.
09/29/2026 · Unknown Or Other
Sometimes when I start the car, the infotainment has no sound and I have to reboot it. This affects maps, blinkers, safety, anything using audio. When I reboot I lose access to all audio and video in the car. This happens a couple times a month. Sometimes I don’t notice it until I’m already under way.
09/20/2026 · Vehicle Speed Control · crash
I was pulling into a parking space at very low speed and was in the final stage of positioning the vehicle in the parking space. I was intentionally controlling the vehicle’s movement by gradually lifting my foot from the brake pedal. Instead of continuing to move forward slowly as expected, the vehicle suddenly accelerated forward with substantial force an…
09/12/2026 · Electrical system
The vehicle intermittently loses all audio output, including music/media, turn-signal sounds, lane-change/blind-spot warning tones, parking/reverse proximity sensor alerts, and other vehicle chimes. I have experienced this problem for more than one year, and it has become significantly more frequent/severe following the latest software update. When the fail…
08/22/2026 · Electrical system
Vehicle has 26k miles on it and is under mfr warranty. Dealer-covered warranty has included five (5) visits to address electrical issues with the most recently being 8/13/26. Dealer "system reflash" is not solving the problems. Electrical / safety issues persists, which include: Loss of ALL audio: blinker sounds, all audible safety alerts (seatbelt warning,…
07/24/2026 · Forward Collision Avoidance
The car speeds up from 30mph around a curve when the adaptive speed control loses sight of the vehicle ahead of me. A speed of 55mph on the curve posted at 30mph is dangerous. The dealer says “oh just turn off the crisis control by tapping the brake.” This is true but could be too late, since the car has already increased its speed on the curve. Volvo i…
07/09/2026 · Backup camera
The contact owns a 2023 Volvo XC40. The contact stated that the rearview camera image was directed downward towards the bumper and the ground. The rearview camera image was not displaying within a normal viewing range, making it difficult to park. No warning lights illuminated. A local dealer was contacted, but was unable to determine a related fault code.…
06/28/2026 · Lane Departure · crash
I was driving northbound on XXX, driving from [XXX] to [XXX]. I was driving in the left most lane and was approaching an area of the highway where there was construction currently in progress to my left (this was where Chuckanut Creek intersects the interstate, I was told they were constructing a salmon run there). As my vehicle was approaching the beginnin…