1997 Winnebago Journey recalls & complaints

1. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.

What could happen: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.

The fix: WINNEBAGO IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN DURING DECEMBER 2010. OWNERS MAY CONTACT NORCOLD AT 1-800-…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 1997 JOURNEY.
2. Book a repair at any authorized Winnebago dealer. Quote NHTSA campaign 10V525000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-767-9101.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

2. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. CERTAIN MOTOR HOMES EQUIPPED WITH NORCOLD REFRIGERATOR COOLING UNITS MODEL NUMBERS 442, 443, 452, EV452, 453, 462, EV462, 463, EV463, 482, EV482, 483, EV483, 874, AND 875. THESE REFRIGERATORS CAN EXPERIENCE A BREAK DOWN IN A RUBBER SEAL WITHIN THE GAS VALVE. AS THE RUBBER SEAL AGES, A LEAK MAY OCCUR, ALLOWING PROPANE GAS TO ACCUMULATE IN THE BURNER AREA.

What could happen: THE CONSEQUENCE CAN RESULT IN A FIRE, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.

The fix: NORCOLD WILL NOTIFY ITS CUSTOMERS AND PROVIDE A REPLACEMENT GAS VALVE FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NORCOLD SERVICE CENTER AT 1-800-667-3005 OR WINNEBAGO AT 641-585-3535.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 1997 JOURNEY.
2. Book a repair at any authorized Winnebago dealer. Quote NHTSA campaign 02V276006.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-667-3005.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

3. Seat belts

What's wrong, in plain English: Seat belts may not hold you in a crash. VEHICLE DESCRIPTION: CLASS A MOTOR HOMES EQUIPPED WITH SAFETY BELT ASSEMBLIES BUILT BY AM-SAFE. ON SOME SEAT BELTS, THE BUCKLE AND CONNECTOR MAY UNLATCH DURING A COLLISION.

What could happen: SERIOUS INJURY OR DEATH COULD OCCUR IF THE VEHICLE OCCUPANT IS NOT PROPERLY RESTRAINED.

The fix: DEALERS WILL INSPECT THE LAP BELTS AND, IF NECESSARY, REPLACE IT WITH A NEW BELT ASSEMBLY. OWNER NOTIFICATION BEGAN MAY 25, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT AM-SAFE AT 1-219-266-8330…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 1997 JOURNEY.
2. Book a repair at any authorized Winnebago dealer. Quote NHTSA campaign 01V128004.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-219-266-8330.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

4. Fuel system

What's wrong, in plain English: Fuel lines, tank or pump. Fuel problems usually mean a leak, and leaks mean fire risk. VEHICLE DESCRIPTION: MOTOR HOMES (MODELS WKP36L, WKP36LD, AND IKP36LD). FOUR NUTS MAY HAVE LOOSENED FROM THE FOUR BOLTS THAT CONNECT THE LIQUID PROPANE (LP) TANK TO THE MOTOR HOME. IF THE ATTACHMENT HARDWARE IS LOOSENED, THE ROAD VIBRATION COULD PRODUCE UNDUE STRESS ON THE WELD JOINTS OF THE BRACKETS AND THEY COULD BREAK.

What could happen: IF THIS HAPPENS, THE TANK COULD FALL OFF, RESULTING IN A ROAD HAZARD OR A FIRE.

The fix: DEALERS WILL INSPECT THE LP TANK ATTACHMENT AND RE-TIGHTENED THE FASTENERS IN ADDITION TO ADDING LOCK NUTS. OWNER NOTIFICATION BEGAN AUGUST 24, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WINNE…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 1997 JOURNEY.
2. Book a repair at any authorized Winnebago dealer. Quote NHTSA campaign 01V260000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-641-585-6939.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

Owner complaints filed with NHTSA

Most complained-about parts: Steering (1), Body / structure (1).

Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.