2017 Ford Police Interceptor Utilit recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.
1 safety recall, most serious first
1. Steering
What's wrong, in plain English: If steering fails you can lose control of the car. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.
What could happen: If the heat shield detaches, the steering gear may overheat, increasing the steering effort required by the driver, especially at lower speeds, and increasing the risk of a crash.
The fix: Ford will notify owners, and dealers to inspect and replace the heat shield fasteners as needed, free of charge. The recall began on September 13, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S23.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2017 POLICE INTERCEPTOR UTILIT.
- Book a repair at any authorized Ford dealer. Quote NHTSA campaign 17V530000 (manufacturer code 17S23).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-866-436-7332.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: STEERING
Summary: Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.
Consequence: If the heat shield detaches, the steering gear may overheat, increasing the steering effort required by the driver, especially at lower speeds, and increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers to inspect and replace the heat shield fasteners as needed, free of charge. The recall began on September 13, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S23.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- 2017 Ford Police Interceptor Utilit owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Airbags (1), Seat belts (1).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (1)
01/23/2018 · Airbags · crash
VEHICLE WAS INVOLVED IN AN ACCIDENT ON 01/20/2018 AND SRS DID NOT ACTIVATE. AIRBAGS DID NOT DEPLOY AND SEAT BELT PRE-TENSIONORS DID NOT ACTIVATE. DAMAGE APPEARS TO BE SIGNIFICANT ENOUGH TO WARRANT ACTIVATION OF SRS. THE CRUISER CAM VIDEO SHOWS A FRONTAL IMPACT AT ABOUT 35 MPH. WE REQUEST NHTSA TO INVESTIGATE THIS ACCIDENT.