2024 Volkswagen Tiguan recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
2 safety recalls, most serious first
1. Backup camera
What's wrong, in plain English: The rear camera may not show an image when reversing. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What could happen: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
The fix: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2024 TIGUAN.
- Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 25V082000 (manufacturer code (Volkswagen) 91NY and (Audi) 90AV).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-893-5298.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: BACK OVER PREVENTION:SOFTWARE
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9153) or go to nhtsa.gov.
2. Backup camera
What's wrong, in plain English: The rear camera may not show an image when reversing. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Tiguan vehicles previously repaired under recall 25V082. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What could happen: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
The fix: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 4, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91NF. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NH…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2024 TIGUAN.
- Book a repair at any authorized Volkswagen dealer. Quote NHTSA campaign 26V321000 (manufacturer code 91NF).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-893-5298.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: BACK OVER PREVENTION:SOFTWARE
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Tiguan vehicles previously repaired under recall 25V082. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 4, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91NF. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning May 27, 2026.
Notes:
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- 2024 Volkswagen Tiguan owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Electrical system (26), Engine (20), Unknown Or Other (19), Visibility (wipers / glass) (10), Backup camera (9).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
10/09/2026 · Electrical system
"The main infotainment screen completely failed and went black on my 2024 Volkswagen Tiguan, rendering the backup camera entirely inoperable. This creates a severe safety hazard and violates Federal Motor Vehicle Safety Standard (FMVSS) No. 111. The vehicle was diagnosed at Keffer VW, and the manufacturer stated the replacement parts are backordered for 4 t…
10/08/2026 · Electrical system
My entire infotainment system went black and a warning about the SOS system failing came up on the dash. My back up camera does not work, the SOS system does not work, radio, charger, etc. I called VW Customer Care who sent me to the dealership. Dealer said they tried the TB 91-26-04 (2082628) software protocol from Volkswagen and had no success. They need…
10/05/2026 · Unknown Or Other
2024 Volkswagen Tiguan R-Line stalls completely while driving at local speeds with no warning. The vehicle has been to the dealership 4 times for the exact same safety issue. The dealership On The First 3 Attempts has changed the throttle body, start-stop mechanism, and battery, but cannot fix or diagnose the stalling. Now The Car Is Again In The Shop For T…
09/30/2026 · Steering
On multiple occasions, while actively steering, I have gotten a warning on the dash to take over steering. Within seconds, the car brakes hard. I am typically in interstate traffic when this occurs.This happens when using cruise control. Speed does not matter as it has happened at 40 mph, 70 mph, and in between these two.
09/30/2026 · Unknown Or Other
infotainment center, chargers and reverse camera no longer working. vehicle available for inspection my reverse camera is not working which causes safety issues as Under Federal Motor Vehicle Safety Standard (FMVSS) No. 111, Rear Visibility, vehicles in the relevant categories manufactured on or after May 1, 2018 are required to provide a compliant rearvie…
09/29/2026 · Electrical system
The contact owns at 2024 Volkswagen Tiguan. The contact stated that upon starting the vehicle, the radio screen was distorted or blank. The failure was a recurring failure. The contact stated that with the screen blank the speedometer and vehicle alerts were inoperable. The back over prevention camera was also inoperable. The dealer was contacted and was ab…
09/18/2026 · Engine
Symptoms started at 65k-70k miles, just after 50k warranty expired. First symptom was low oil warning and needing to add oil between changes. Then oil spots, then i found a bad leak and replaced oil pan, timing chain cover and assembly, turbo actuator. Warnings progressed to frequent low oil light, check engine light, blue smoke on start and acceleration, s…
09/17/2026 · Electrical system
The infotainment system no longer works after an over the air update. The backup camera is including all other cameras are no longer visible . Before it completely just stopped working When attempting to back out the infotainment system would freeze and not signal something was back there . The digitally dynamic road display is not working so car ACC is…