2020 Mercedes-Benz Sprinter (vs30) recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
3 safety recalls, most serious first
1. Brakes
What's wrong, in plain English: Anything that slows the car down. Treat brake recalls as urgent. The front axle was equipped with the incorrect-size brake discs.
What could happen: The incorrect-size brake discs may affect braking performance, extending the distance required to stop the vehicle and increasing the risk of a crash.
The fix: A dealer will replace the brake discs, free of charge. Owner notification letters were mailed December 13, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BRESCHE.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 SPRINTER (VS30).
- Book a repair at any authorized Mercedes-Benz dealer. Quote NHTSA campaign 21V854000 (manufacturer code VS3BRESCHE).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-877-762-8267.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
Summary: Daimler Vans USA, LLC (DVUSA) is recalling one 2020 Mercedes-Benz Sprinter vehicle. The front axle was equipped with the incorrect-size brake discs.
Consequence: The incorrect-size brake discs may affect braking performance, extending the distance required to stop the vehicle and increasing the risk of a crash.
Remedy: A dealer will replace the brake discs, free of charge. Owner notification letters were mailed December 13, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BRESCHE.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
2. Airbags
What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
What could happen: If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
The fix: DVUSA will notify owners, and an authorized Mercedes-Benz or Freightliner Sprinter dealer will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 24, 2020. Owners may contact DVUSA customer service at 1-877-7…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 SPRINTER (VS30).
- Book a repair at any authorized Mercedes-Benz dealer. Quote NHTSA campaign 20V322000 (manufacturer code VS3DREHSIK).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-877-762-8267.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: AIR BAGS:SIDE/WINDOW
Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Spinter vans (platform 970 (VS30)), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Consequence: If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Remedy: DVUSA will notify owners, and an authorized Mercedes-Benz or Freightliner Sprinter dealer will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 24, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSIK.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
3. Visibility (wipers / glass)
What's wrong, in plain English: You may not be able to see the road clearly. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.
What could happen: A wiring harness that overheats increases the risk of a fire.
The fix: Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification let…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 SPRINTER (VS30).
- Book a repair at any authorized Mercedes-Benz dealer. Quote NHTSA campaign 23V100000 (manufacturer code 8297010).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-877-762-8267.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter VS30 and Freightliner Sprinter VS30 vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.
Consequence: A wiring harness that overheats increases the risk of a fire.
Remedy: Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters were mailed June 26, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 8297010.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- 2020 Mercedes-Benz Sprinter (vs30) owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Body / structure (1), Equipment (1), Transmission / drivetrain (1), Vehicle Speed Control (1), Backup camera (1).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (4)
07/10/2023 · Body / structure
The contact owns a 2022 Winnebago View built on a 2020 Mercedes-Benz Sprinter chassis. The contact received notification of NHTSA Campaign Number: 22V695000 (Structure, Equipment) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacture…
09/20/2022 · Transmission / drivetrain
When the object proximity sensors in the front or rear bumpers detect an object, the vehicle completely or severely limits the throttle. For instance, the rear bumper sensors detect the bike rack attached to my van and therefore limit the throttle response, regardless of transmission direction (forward or reverse). This seems to happen intermittently. When…
11/23/2021 · Forward Collision Avoidance
Active brake assist inoperable and cruise control is not available when this occurs
06/25/2021 · Electrical system
The contact owns a 2020 Mercedes-Benz Sprinter 3500. After the purchase of the vehicle, the contact was informed that he was unable to take possession of the vehicle because of NHTSA Campaign Number: 21V055000 (Electrical System) and that the parts for the recall repair were not yet available. The manufacturer was notified of the recall and initially inform…